Great service. Worked with me and my extended warranty company to get coverage for a costly repair. Knowing it was going to be a longer turnaround for a major repair due to getting authorization and inspections, they provided a loaner car so I could have transportation over the Thanksgiving holiday. My car runs great now, and they were able to fix it quickly and with great prices. I could not say enough nice things about them, and when the time comes for a new car, I will be back to buy from them.
Katherine
•
Dec 6, 2025
5.0/5
5.0/5
Matt is very nice to deal with
Shannon
•
Nov 30, 2025
5.0/5
5.0/5
Friendly service
Michael
•
Nov 29, 2025
5.0/5
5.0/5
After spending the last 5 months trying to get an engine light off my x5 I can vouch and say my experience with midlothian location was so much easier and understandable for me to get my car fixed. Rebeca and Jeff are very reliable at pin pointing exact causes and will work with you in every way possible. I really appreciated my experience with them. Thank you God Bless
Matthew
•
Nov 28, 2025
4.0/5
4.0/5
The staff I spoke with was very friendly and helpful, and they were able to assist me with the issue I was having and I felt like it was addressed quickly. The thing that made me uncomfortable was the Christian TV program you were showing in your waiting room (The 700 Club). I'm happy for anyone to hold whatever beliefs, or lack there of, but I do feel a business should be neutral on such issues, and to do otherwise can be alienating to customers.
Tyrone
•
Nov 27, 2025
5.0/5
5.0/5
My experience is always fast and reliable and brilliant , Matt is a great Servie advisor and I really appreciate everything he does.
Duane
•
Nov 24, 2025
5.0/5
5.0/5
The car is driving much better now. Thanks for fast, professional service.
Christopher
•
Nov 18, 2025
5.0/5
5.0/5
Great experience.
Keith
•
Nov 16, 2025
3.0/5
3.0/5
Expensive
Jason
•
Nov 16, 2025
5.0/5
5.0/5
Greeted right away; quickly resolved the issue and communicated clearly
Great service. Worked with me and my extended warranty company to get coverage for a costly repair. Knowing it was going to be a longer turnaround for a major repair due to getting authorization and inspections, they provided a loaner car so I could have transportation over the Thanksgiving holiday. My car runs great now, and they were able to fix it quickly and with great prices. I could not say enough nice things about them, and when the time comes for a new car, I will be back to buy from them.
Katherine
•
Dec 6, 2025
5.0/5
5.0/5
Matt is very nice to deal with
Shannon
•
Nov 30, 2025
5.0/5
5.0/5
Friendly service
Michael
•
Nov 29, 2025
5.0/5
5.0/5
After spending the last 5 months trying to get an engine light off my x5 I can vouch and say my experience with midlothian location was so much easier and understandable for me to get my car fixed. Rebeca and Jeff are very reliable at pin pointing exact causes and will work with you in every way possible. I really appreciated my experience with them. Thank you God Bless
Matthew
•
Nov 28, 2025
4.0/5
4.0/5
The staff I spoke with was very friendly and helpful, and they were able to assist me with the issue I was having and I felt like it was addressed quickly. The thing that made me uncomfortable was the Christian TV program you were showing in your waiting room (The 700 Club). I'm happy for anyone to hold whatever beliefs, or lack there of, but I do feel a business should be neutral on such issues, and to do otherwise can be alienating to customers.
Tyrone
•
Nov 27, 2025
5.0/5
5.0/5
My experience is always fast and reliable and brilliant , Matt is a great Servie advisor and I really appreciate everything he does.
Duane
•
Nov 24, 2025
5.0/5
5.0/5
The car is driving much better now. Thanks for fast, professional service.
Christopher
•
Nov 18, 2025
5.0/5
5.0/5
Great experience.
Keith
•
Nov 16, 2025
3.0/5
3.0/5
Expensive
Jason
•
Nov 16, 2025
5.0/5
5.0/5
Greeted right away; quickly resolved the issue and communicated clearly