Richmond BMW Midlothian Service Department
4.9/5
4.9 /5
112 Verified Reviews
12100 Midlothian Turnpike, Midlothian, VA 23113, US
(804) 361-8758
112 Verified Reviews
5.0/5
5.0 /5
Too expensive to repaired no more BMW Cost me $6000 car only 50.000 miles

5.0/5
5.0 /5
The service department did an excellent job on my vehicle.Scott was very professional and made sure that my vehicle got all the services it needed.

5.0/5
5.0 /5
At the service desk, Raven, was joyful, knowledgeable and had everything ready to go. I was kept up to date on the service progress. I booked the appointment in advance and was able to get a loaner- definitely a car to consider for the next purchase. No negative- great experience.

5.0/5
5.0 /5
Courteous and very quick service! Was greeted immediately!

5.0/5
5.0 /5
Very professional

5.0/5
5.0 /5
Excellent service

5.0/5
5.0 /5
The service agent and mechanic's where highly knowledgeable and professional

5.0/5
5.0 /5
Good and fast response to my question about my car.

5.0/5
5.0 /5
Vehicle check and oil change. Car was ready when I was told to expect it. Online service discount was honored although I wasn’t told about it. Mr. Peterson seemed knowledgeable. professional, and was friendly. I plan to return.

5.0/5
5.0 /5
I always have a good experience and this time was no different. My advisor Tim Peterson was professional and very supportive. I happened to also see the manager and made an inquiry on diagnostic fee which I have always experienced to be covered by the repairs if you go through with the repairs and which was treated differently this time. The manager was so courteous and promises to take care of it. Top customer service for sure.