Richmond BMW
4.9/5
4.9 /5
2,368 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,368 Verified Reviews
5.0/5
5.0 /5
Courteous and kept me updated about status throughout.

5.0/5
5.0 /5
Little disappointed my car wasn't cleaned after being outside for 12 days and spending nearly $2000.00. Was I wrong or did you never do that.

5.0/5
5.0 /5
My experience in the service department was great and so much better than it has been in the past. Though busy, everyone was courteous and professional and I felt as though my business was valued. Keep it up and I'll keep coming back.

5.0/5
5.0 /5
Wonderful experience

5.0/5
5.0 /5
On point, every time. Friendly, efficient and knowledgeable service appointment!

5.0/5
5.0 /5
Friendly - the service department made it easy no surprises

5.0/5
5.0 /5
All representatives were very helpful and very communicative. Extremely satisfied with my experience.

5.0/5
5.0 /5
The sales guy was very nice and helpful he made the process very easy and simple. Only issue I had was the next day I had an issue with the sound of the engine and one of managers told to come back so they can check it but once I got there another manager was very unprofessional. Instead of him understanding why I was asked to come back all he kept asking did I purchase a warranty with them before he would help me.

5.0/5
5.0 /5
Everyone was polite and efficient. Tom was our service guy and he was able to get us taken care of quickly and even helped us to add a phone to our car that we had trouble with. We were very happy with our service.

5.0/5
5.0 /5
Everything was great Thomas was very helpful and great through the process