I had a safety light come on in my BMW. I contacted Richmond BMW on Broad St where I purchased the car. After asking some extra questions about having to wait for service, I was instructed to bring the car right in and was given a loaner. Because the part had to be ordered I had the loaner for a few weeks. It worked very well for me to have a car similar to my car to use while waiting for the repair. I was very satisified with the service.
Ricky
•
Jan 14, 2023
5.0/5
5.0/5
We are happy with everything.
Anonymous
•
Jan 13, 2023
5.0/5
5.0/5
I had a very good experience from beginning to end. Steve Lerner was extremely knowledgeable and helpful throughout. I would definitely send referrals to Steve!
Anonymous
•
Jan 13, 2023
4.0/5
4.0/5
Martin was very pleasant and helpful.
Anonymous
•
Jan 12, 2023
5.0/5
5.0/5
Steve Lerner did an excellent job helping me find the right car for my budget. After the sale, Steve made sure I came back to the dealership to walk me through the vehicle, both inside and out. His time was greatly appreciated. I'd recommend Richmond BMW and Steve to friends in the area.
Elizabeth
•
Jan 12, 2023
5.0/5
5.0/5
Jonathan and team were great to work with and made the buying experience enjoyable.
Anonymous
•
Jan 11, 2023
5.0/5
5.0/5
Salesman was awesome!
Anonymous
•
Jan 10, 2023
5.0/5
5.0/5
Excellent communication and service.
Anonymous
•
Jan 9, 2023
5.0/5
5.0/5
Detailed explanations of needed work. Accurate pricing. Convenient shuttle, expertly driven. Very strong customer support from the service section personnel.
Anonymous
•
Jan 7, 2023
5.0/5
5.0/5
Bobby Wyatt, client advisor, was extremely competent and accommodating
I had a safety light come on in my BMW. I contacted Richmond BMW on Broad St where I purchased the car. After asking some extra questions about having to wait for service, I was instructed to bring the car right in and was given a loaner. Because the part had to be ordered I had the loaner for a few weeks. It worked very well for me to have a car similar to my car to use while waiting for the repair. I was very satisified with the service.
Ricky
•
Jan 14, 2023
5.0/5
5.0/5
We are happy with everything.
Anonymous
•
Jan 13, 2023
5.0/5
5.0/5
I had a very good experience from beginning to end. Steve Lerner was extremely knowledgeable and helpful throughout. I would definitely send referrals to Steve!
Anonymous
•
Jan 13, 2023
4.0/5
4.0/5
Martin was very pleasant and helpful.
Anonymous
•
Jan 12, 2023
5.0/5
5.0/5
Steve Lerner did an excellent job helping me find the right car for my budget. After the sale, Steve made sure I came back to the dealership to walk me through the vehicle, both inside and out. His time was greatly appreciated. I'd recommend Richmond BMW and Steve to friends in the area.
Elizabeth
•
Jan 12, 2023
5.0/5
5.0/5
Jonathan and team were great to work with and made the buying experience enjoyable.
Anonymous
•
Jan 11, 2023
5.0/5
5.0/5
Salesman was awesome!
Anonymous
•
Jan 10, 2023
5.0/5
5.0/5
Excellent communication and service.
Anonymous
•
Jan 9, 2023
5.0/5
5.0/5
Detailed explanations of needed work. Accurate pricing. Convenient shuttle, expertly driven. Very strong customer support from the service section personnel.
Anonymous
•
Jan 7, 2023
5.0/5
5.0/5
Bobby Wyatt, client advisor, was extremely competent and accommodating