We are happy with everything.

I had a very good experience from beginning to end. Steve Lerner was extremely knowledgeable and helpful throughout. I would definitely send referrals to Steve!

Martin was very pleasant and helpful.

Steve Lerner did an excellent job helping me find the right car for my budget. After the sale, Steve made sure I came back to the dealership to walk me through the vehicle, both inside and out. His time was greatly appreciated. I'd recommend Richmond BMW and Steve to friends in the area.

Jonathan and team were great to work with and made the buying experience enjoyable.

Salesman was awesome!

Excellent communication and service.

Detailed explanations of needed work. Accurate pricing. Convenient shuttle, expertly driven. Very strong customer support from the service section personnel.

Bobby Wyatt, client advisor, was extremely competent and accommodating

Everything was great except that in the financial office they made a mistake about the interest rate that we agreed on. When I noticed the mistake, he wanted to correct it but convinced me that 0.5% is not a big difference. I was tired and didn't feel like staying longer that he would go back and correct everything but now I do feel not happy about it - bad aftertaste.