Richmond BMW
4.9/5
4.9 /5
2,368 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,368 Verified Reviews
5.0/5
5.0 /5
There was absolutely no pressure. The man that assisted me with my purchase was very helpful in every way with explaining all the “bells and whistles” of the car and especially teaching me the BMW APP.

4.0/5
4.0 /5
Overall service was very good, had to wait for my car a bit to be brought around and no loaner cars available. But my service contact, Va, was great.

5.0/5
5.0 /5
Always first class from start to finish.

5.0/5
5.0 /5
Kris was an excellent salesman. We were very glad to have such a sufficient and knowledgeable person helping us with the purchase of our first BMW.

5.0/5
5.0 /5
Great service and I was able to work while I waited.

4.0/5
4.0 /5
I was pleased with the service in terms of timeliness and responsiveness by the customer service staff. Cost was very high relative to the service done.

5.0/5
5.0 /5
Service was performed by Tom Gemellaro and I appreciate his excellent service! Very well done, thank you Tom!

5.0/5
5.0 /5
Good advice in and out good timely manner life service

4.0/5
4.0 /5
It was very lengthy and would be nice if the time period could be cut. Please also let customers know in advance that they will go through a long orientation to the car so they can schedule accordingly. I would also recommend Sunday hours and appointments on weekdays at 9 PM so it is after work and convenient instead of closing at around 7. That is way too early.

5.0/5
5.0 /5
Very professional and courteous service. Very respectful of time and customer needs. Service competed perfectly.