Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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2,369 Verified Reviews
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5.0/5
5.0 /5
It was great, Steve gave a great treatment and support on the visit and help do the right choice for me.
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5.0/5
5.0 /5
Always great service
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5.0/5
5.0 /5
My experience at BMW Richmond Service was perfect. Mike and Tom were both very friendly and helpful and they even notified me of maintenance that I could get done for free under my warranty that I would not have thought of (spark plugs). They kept me in the loop and gave me their cell phone numbers which was very helpful so that we could communicate without going through the phone system. The service department has drastically improved since the last time I was in there.
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5.0/5
5.0 /5
windshield replacement
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5.0/5
5.0 /5
☆★☆★☆ THANK YOU!! HIGHLY RECOMMENDED!!! FIVE STARS!!! ☆★☆★☆ Tim / Service is the Best.
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5.0/5
5.0 /5
Great service and friendly people.
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5.0/5
5.0 /5
Appointment was made in timely manner. The service manager was friendly and knowledgeable.
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4.0/5
4.0 /5
Service was very good. Wait time was not bad
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5.0/5
5.0 /5
Customer service if 5 star! Slightly disappointed at the cost of service; oil change, vehicle check and cabin filter....however I still love my car and the people are truly assets that work in your service department.
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5.0/5
5.0 /5
My experience was exceptional from the initial intake to the drive to work to the vehicle pickup including th price.