My service tech provided excellent service. He kept me in the loop while I waited. The vehicle is running fine, so I suspect the work was completed successfully and thoroughly.

Excellent experience, very prompt. Explained everything very well.

Steve was extremely helpful and communicative. Helped makes this the best purchase yet.

Steven was very knowledgeable and friendly. The entire staff were great and accommodating. Parts manager got the replacement bumper on for me so I didn’t have to drive back to RVA. Enjoyable experience.

Easy. Fast. Comprehensive.

Fast and easy.

Tim is a true hero! Worked me on on a Friday afternoon and was driving my car home before the end of the day! He is truly an asset to the Richmond team!

The phone system at the dealership is not good. Calling the service department or main operator is very frustrating when you can't talk to a person, especially when you are having an issue with your vehicle and need assistance from a service advisor. The quality of the work performed was excellent.

Excellent Excellent Excellent. I was extremely pleased and satisfied. I don’t think I ever had a dealership treat me with so much respect. Work was done ahead of time and done properly. Car was well cleaned after repairs. Thank you, Thank you!

Tim is a great service provider. He is prompt, professional, pleasant and a true asset to the company. He communicates well. I am always satisfied.