Richmond BMW
2,368 Verified Reviews
Ali
•
Jun 1, 2022
Tom was very helpful. Excellent service. Thanks!
Anonymous
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May 28, 2022
My car was serviced for inspection and oil change. The wait time was not very long and the person who assisted me was very helpful.
Anonymous
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May 26, 2022
Steve was excellent! Great experience.
Wayne
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May 25, 2022
friendly staff but doesn't know how to operate the vehicles. I would like a class on operation. Maybe you could schedule one a month and customers as well as staff would learn the vehicles.
James
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May 24, 2022
I appreciate the great service and attention to detail that my automobile receives every time I visit Crown BMW.
Anonymous
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May 23, 2022
My service advisor was professional and kept me informed on the status of my vehicle .
Sherwood
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May 23, 2022
Steven Lerner was great. He reviewed all the bells and whistles on my new BMW 330e so that I understand how to use them and how they can help with my driving experience.
Anonymous
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May 22, 2022
Tim always provides excellent service. He keeps me informed throughout the entire process. Always willing to answer questions. His customer service skills are impeccable.
Anonymous
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May 22, 2022
Always great
Anonymous
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May 20, 2022
My car was ready - the rep went over the car and most of the instruments (too many to cover in one visit -but enough for me to feel comfortable.) - Financing was ready w/ paperwork...etc. Everyone was pleasant and eager to get me on my way!