Richmond BMW
4.9/5
4.9 /5
2,368 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,368 Verified Reviews
5.0/5
5.0 /5
My service advisor, Scott, listened to and addressed my concerns and handled them all in an expedient and professional way. Also, he gave me a time estimate for the maintenance and repairs. His estimate was accurate which allowed me to use my time wisely at this busy time of year.

5.0/5
5.0 /5
Service was performed well and efficiently

5.0/5
5.0 /5
Everything went well.

5.0/5
5.0 /5
Awesome! The BMW crew is incredible! They make sure that you are satisfied with your purchase!

5.0/5
5.0 /5
Very timely and informative service

5.0/5
5.0 /5
I had 2 cars serviced on the same day and working with Tim Peterson is a joy. Please make sure Tim is well rewarded for his excellent work.

5.0/5
5.0 /5
Overall good experience. Although first time I took my car for recall and I had to take a half day off from work the appointment had to be rescheduled because the primary person did not estimate the amount of time needed for the work and didn’t tell me I had to leave my car there overnight, the agent guided me through and well explained the process. When I brought my car he texted me a few times and did very good. Overall a progress of the dealership from a few months ago!

5.0/5
5.0 /5
Excellent service! Valued me as a customer so well. Didn’t wait long at all for my service!

5.0/5
5.0 /5
Service as always was wonderful from the time I dropped it off, to the communications received during the service and including pick up. Staff and service area always at the top of their game

5.0/5
5.0 /5
very good