Richmond BMW
4.9/5
4.9 /5
2,368 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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2,368 Verified Reviews
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5.0/5
5.0 /5
Scott lead fantastic service on my X7. It is very much appreciated. Thank you!
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5.0/5
5.0 /5
Service was excellent! My service consultant, Scott Hornbeck, was cordial, helpful and efficient. Service, First Place Finish, was professionally completed on time. Loaner car was provided as requested. Upon my return to the dealership, Scott had my car waiting inside to ensure it was cool when I arrived on a 98° day! Excellent customer service and interaction. I really appreciate it.
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5.0/5
5.0 /5
EXCELLENT
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4.0/5
4.0 /5
White dropping off my car for service, I specifically mentioned to reset service required message displayed on my dashboard. But that has not been reset.
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5.0/5
5.0 /5
Tom did a great job for me and got me in and out quickly.
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5.0/5
5.0 /5
NA
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5.0/5
5.0 /5
Give Tim a raise. Out of everyone I’ve worked with there he is the only reason I come back to Richmond BMW.
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5.0/5
5.0 /5
Print, on time, service while I waited. Good job.
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5.0/5
5.0 /5
I was traveling thru Richmond when my X2 required service... The Service Team (Scott Hornbeck) was professional, helpful and courteous. I was back on the road within hours.
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5.0/5
5.0 /5
Thank u guys so much for everything.I can always count on u guys to help me with my bmw. Everyone's so polite and nice.I'll definitely will be coming back to you guys.thanks again