The staff was very friendly professional and knowledgeable and it was a joy and my pleasure to work with them as always!
Mark
•
Jun 14, 2021
5.0/5
5.0/5
I have never been disappointed with the service we get. It is always consistent, prompt and the people bend over backwards to please.
Harold
•
Jun 13, 2021
5.0/5
5.0/5
Richmond BMW got me in and out quickly. The airbag recall was smooth and without incident. Nick was great to work with.
Ora
•
Jun 10, 2021
5.0/5
5.0/5
Service agent pleasant and keep me avised on test being run on car and the outcome.
Vik
•
Jun 7, 2021
5.0/5
5.0/5
Tim Peterson and the Master Trained Technicians at Richmond BWM provided 1st Class Service and took great care of my prized E39 M5. I will continue to trust my vehicles in their care.
Jeffery
•
Jun 7, 2021
5.0/5
5.0/5
Reception was prompt and service was completed in a timely manner.
Shawn
•
Jun 5, 2021
5.0/5
5.0/5
As always, the service dept at RICHMOND BMW, provided expertise in my auto needs, and professional courtesy along the way. Delivering a quick, correct, and complete answer to my particular needs. Thank you team!! Shawn B
Timothy
•
Jun 4, 2021
4.0/5
4.0/5
If you do not hear from me please assume all is well. I hate surveys and the only reason you got 4 is because I had to fill this out.
Pawan
•
Jun 1, 2021
5.0/5
5.0/5
The folks at Richmond BMW were incredibly helpful to me. I was passing through en route to DC and landed up with a flat tire. Richmond BMW took my car in and prioritized me so I could be on my way ASAP. Everyone there was very helpful, friendly and professional. I would highly recommend this dealership to BMW owners. Also, it was generally refreshing to be at a small BMW shop that was operated by some enthusiasts. The big ones have forgotten their core customers ...
The staff was very friendly professional and knowledgeable and it was a joy and my pleasure to work with them as always!
Mark
•
Jun 14, 2021
5.0/5
5.0/5
I have never been disappointed with the service we get. It is always consistent, prompt and the people bend over backwards to please.
Harold
•
Jun 13, 2021
5.0/5
5.0/5
Richmond BMW got me in and out quickly. The airbag recall was smooth and without incident. Nick was great to work with.
Ora
•
Jun 10, 2021
5.0/5
5.0/5
Service agent pleasant and keep me avised on test being run on car and the outcome.
Vik
•
Jun 7, 2021
5.0/5
5.0/5
Tim Peterson and the Master Trained Technicians at Richmond BWM provided 1st Class Service and took great care of my prized E39 M5. I will continue to trust my vehicles in their care.
Jeffery
•
Jun 7, 2021
5.0/5
5.0/5
Reception was prompt and service was completed in a timely manner.
Shawn
•
Jun 5, 2021
5.0/5
5.0/5
As always, the service dept at RICHMOND BMW, provided expertise in my auto needs, and professional courtesy along the way. Delivering a quick, correct, and complete answer to my particular needs. Thank you team!! Shawn B
Timothy
•
Jun 4, 2021
4.0/5
4.0/5
If you do not hear from me please assume all is well. I hate surveys and the only reason you got 4 is because I had to fill this out.
Pawan
•
Jun 1, 2021
5.0/5
5.0/5
The folks at Richmond BMW were incredibly helpful to me. I was passing through en route to DC and landed up with a flat tire. Richmond BMW took my car in and prioritized me so I could be on my way ASAP. Everyone there was very helpful, friendly and professional. I would highly recommend this dealership to BMW owners. Also, it was generally refreshing to be at a small BMW shop that was operated by some enthusiasts. The big ones have forgotten their core customers ...