The folks at Richmond BMW were incredibly helpful to me. I was passing through en route to DC and landed up with a flat tire. Richmond BMW took my car in and prioritized me so I could be on my way ASAP. Everyone there was very helpful, friendly and professional. I would highly recommend this dealership to BMW owners. Also, it was generally refreshing to be at a small BMW shop that was operated by some enthusiasts. The big ones have forgotten their core customers ...
Alfred
•
May 30, 2021
5.0/5
5.0/5
Mr. Peterson has been our service manager for years- he always exceeds our expectations!
Charlie
•
May 30, 2021
4.0/5
4.0/5
Great experience. Very happy with my purchase and the salesman’s Was very helpful and knowledgeable.
Doraiswamy
•
May 29, 2021
5.0/5
5.0/5
Courteous, prompt, service. Tim Peterson provides awesome customer service.
Nathan
•
May 28, 2021
5.0/5
5.0/5
Thank you for a seamless purchase process -- from the initial contact on my inquiry, to the valuation of my trade-in, to the delivery of my certified X3. Driving in from Alexandria to Richmond was worth it!
John
•
May 27, 2021
5.0/5
5.0/5
My service rep was very responsive and took great care of me and my car.
Shirley
•
May 26, 2021
5.0/5
5.0/5
Fantastic customer service!
Shramik
•
May 25, 2021
4.0/5
4.0/5
The service was good, reducing one star because the service took more than expected Tim.
Jacqueline
•
May 25, 2021
5.0/5
5.0/5
Tim Peterson was great, he kept me informed throughout the entire service and explained all the recommendations that were made.
John
•
May 21, 2021
5.0/5
5.0/5
Always easy to deal with. Only needed a state inspection this time.
The folks at Richmond BMW were incredibly helpful to me. I was passing through en route to DC and landed up with a flat tire. Richmond BMW took my car in and prioritized me so I could be on my way ASAP. Everyone there was very helpful, friendly and professional. I would highly recommend this dealership to BMW owners. Also, it was generally refreshing to be at a small BMW shop that was operated by some enthusiasts. The big ones have forgotten their core customers ...
Alfred
•
May 30, 2021
5.0/5
5.0/5
Mr. Peterson has been our service manager for years- he always exceeds our expectations!
Charlie
•
May 30, 2021
4.0/5
4.0/5
Great experience. Very happy with my purchase and the salesman’s Was very helpful and knowledgeable.
Doraiswamy
•
May 29, 2021
5.0/5
5.0/5
Courteous, prompt, service. Tim Peterson provides awesome customer service.
Nathan
•
May 28, 2021
5.0/5
5.0/5
Thank you for a seamless purchase process -- from the initial contact on my inquiry, to the valuation of my trade-in, to the delivery of my certified X3. Driving in from Alexandria to Richmond was worth it!
John
•
May 27, 2021
5.0/5
5.0/5
My service rep was very responsive and took great care of me and my car.
Shirley
•
May 26, 2021
5.0/5
5.0/5
Fantastic customer service!
Shramik
•
May 25, 2021
4.0/5
4.0/5
The service was good, reducing one star because the service took more than expected Tim.
Jacqueline
•
May 25, 2021
5.0/5
5.0/5
Tim Peterson was great, he kept me informed throughout the entire service and explained all the recommendations that were made.
John
•
May 21, 2021
5.0/5
5.0/5
Always easy to deal with. Only needed a state inspection this time.