Richmond BMW
4.9/5
4.9 /5
3,100 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
3,100 Verified Reviews
5.0/5
5.0 /5
Excellent service!

5.0/5
5.0 /5
I live in MN and found my new vehicle online. We worked with Martin over the phone from the start and he was wonderful. My husband flew out for the final check before driving it home, and the entire transaction went incredibly smooth. The car was exactly as described both in pictures and by Martin. So happy with my X7. Thank you!

5.0/5
5.0 /5
As always, excellent experience!

5.0/5
5.0 /5
My experience with service department was exceptional; Josh my service advisor & the service manager Trish; went far beyond the call of duty, they actually truly care about their customers. There are no words that would truly describe how amazing those two really are; because of them I have a new outlook on BMW.

5.0/5
5.0 /5
Excellent

5.0/5
5.0 /5
Prompt checkin. Problem solved quicker than expected.

5.0/5
5.0 /5
It was a smooth experience

5.0/5
5.0 /5
This dealership was amazing, they were super attentive and helpful. The price on the vehicles is reasonable and the experience is easygoing for purchasing a car.

5.0/5
5.0 /5
My sales lady was great. Very knowledgeable of BMW and their options. She went the extra mile by making sure my new car was delivered with care.

5.0/5
5.0 /5
Scheduling was easy and slots weee available in a reasonable timeframe. The service experience was excellent. Our service associate, Va, was cordial and thorough. I received updates and quotes via text and email which was very helpful. Overall great experience.