The service department area is always clean. Staff is always friendly. My service advisor Thomas, always keeps me in the loop with a phone call or text. When the car is always ready on time and washed.
N/a
•
May 5, 2021
5.0/5
5.0/5
Friendly and helpful staff. Very accommodating.
Richard
•
May 4, 2021
5.0/5
5.0/5
Steven was wonderful to work with. So detail oriented and thorough. Great experience.
Krishna
•
May 3, 2021
5.0/5
5.0/5
Excellent service provided by BMW Richmond. Staff communicated properly and all service taken care of properly
Ronald
•
May 3, 2021
5.0/5
5.0/5
Was very pleased with my recent visit to turn in my 2018 540i off lease. I would have normally leased another 5 car, but due to declining health and eye sight I decided that my driving days were mostly over. I have owned many BMW automobiles over the years and was very satisfied with them all.
Charles
•
May 2, 2021
5.0/5
5.0/5
Work was done in a expeditious manner and on time. Will go to BMW of Richmond again.
Matthew
•
May 2, 2021
5.0/5
5.0/5
Thorough, customer friendly, answered all questions politely and respectfully.
The service department area is always clean. Staff is always friendly. My service advisor Thomas, always keeps me in the loop with a phone call or text. When the car is always ready on time and washed.
N/a
•
May 5, 2021
5.0/5
5.0/5
Friendly and helpful staff. Very accommodating.
Richard
•
May 4, 2021
5.0/5
5.0/5
Steven was wonderful to work with. So detail oriented and thorough. Great experience.
Krishna
•
May 3, 2021
5.0/5
5.0/5
Excellent service provided by BMW Richmond. Staff communicated properly and all service taken care of properly
Ronald
•
May 3, 2021
5.0/5
5.0/5
Was very pleased with my recent visit to turn in my 2018 540i off lease. I would have normally leased another 5 car, but due to declining health and eye sight I decided that my driving days were mostly over. I have owned many BMW automobiles over the years and was very satisfied with them all.
Charles
•
May 2, 2021
5.0/5
5.0/5
Work was done in a expeditious manner and on time. Will go to BMW of Richmond again.
Matthew
•
May 2, 2021
5.0/5
5.0/5
Thorough, customer friendly, answered all questions politely and respectfully.