Dave was great to work with today, he made the process easy. Although I miss Paul, who used to take care of everything for me, Dave stepped in and took care of all my cars needs. Thanks!
Margaret
•
Mar 6, 2021
5.0/5
5.0/5
Easy and efficient service. Thank you.
Gregory
•
Feb 26, 2021
5.0/5
5.0/5
Excellent experience and Tim Peterson is the best service advisor in Richmond
Paul
•
Feb 24, 2021
5.0/5
5.0/5
Work done as promised, and done quickly.
Matthew
•
Feb 21, 2021
5.0/5
5.0/5
Excellent service per usual.
Raymond
•
Feb 20, 2021
5.0/5
5.0/5
Fast, courteous service and detailed explanation of pending future services needed...
Shiyu
•
Feb 20, 2021
5.0/5
5.0/5
The service dept is getting better and is working more efficiently. The entire BMW store has improved.
Ashley
•
Feb 19, 2021
5.0/5
5.0/5
I had an incredible experience with Mr. Steve Lerner. He provided me with the best service along with Akshay and Shashank. They are great assets for Crown Richmond BMW.
Steven
•
Feb 18, 2021
5.0/5
5.0/5
As always Tim Peterson assisted me in a timely fashion and everything was completed as requested. Thank you Tim.
Frances
•
Feb 17, 2021
5.0/5
5.0/5
It was time for the annual inspection and oil change. Yes. It was a long wait but I had anticipated that. I did not expect to have to have my windshield replaced but the technician was thorough and said it wouldn't pass inspection without it. I am returning today for the courtesy wash. BMW always provides excellent service.
Dave was great to work with today, he made the process easy. Although I miss Paul, who used to take care of everything for me, Dave stepped in and took care of all my cars needs. Thanks!
Margaret
•
Mar 6, 2021
5.0/5
5.0/5
Easy and efficient service. Thank you.
Gregory
•
Feb 26, 2021
5.0/5
5.0/5
Excellent experience and Tim Peterson is the best service advisor in Richmond
Paul
•
Feb 24, 2021
5.0/5
5.0/5
Work done as promised, and done quickly.
Matthew
•
Feb 21, 2021
5.0/5
5.0/5
Excellent service per usual.
Raymond
•
Feb 20, 2021
5.0/5
5.0/5
Fast, courteous service and detailed explanation of pending future services needed...
Shiyu
•
Feb 20, 2021
5.0/5
5.0/5
The service dept is getting better and is working more efficiently. The entire BMW store has improved.
Ashley
•
Feb 19, 2021
5.0/5
5.0/5
I had an incredible experience with Mr. Steve Lerner. He provided me with the best service along with Akshay and Shashank. They are great assets for Crown Richmond BMW.
Steven
•
Feb 18, 2021
5.0/5
5.0/5
As always Tim Peterson assisted me in a timely fashion and everything was completed as requested. Thank you Tim.
Frances
•
Feb 17, 2021
5.0/5
5.0/5
It was time for the annual inspection and oil change. Yes. It was a long wait but I had anticipated that. I did not expect to have to have my windshield replaced but the technician was thorough and said it wouldn't pass inspection without it. I am returning today for the courtesy wash. BMW always provides excellent service.