Excellent experience and Tim Peterson is the best service advisor in Richmond
Paul
•
Feb 24, 2021
5.0/5
5.0/5
Work done as promised, and done quickly.
Matthew
•
Feb 21, 2021
5.0/5
5.0/5
Excellent service per usual.
Raymond
•
Feb 20, 2021
5.0/5
5.0/5
Fast, courteous service and detailed explanation of pending future services needed...
Shiyu
•
Feb 20, 2021
5.0/5
5.0/5
The service dept is getting better and is working more efficiently. The entire BMW store has improved.
Ashley
•
Feb 19, 2021
5.0/5
5.0/5
I had an incredible experience with Mr. Steve Lerner. He provided me with the best service along with Akshay and Shashank. They are great assets for Crown Richmond BMW.
Steven
•
Feb 18, 2021
5.0/5
5.0/5
As always Tim Peterson assisted me in a timely fashion and everything was completed as requested. Thank you Tim.
Frances
•
Feb 17, 2021
5.0/5
5.0/5
It was time for the annual inspection and oil change. Yes. It was a long wait but I had anticipated that. I did not expect to have to have my windshield replaced but the technician was thorough and said it wouldn't pass inspection without it. I am returning today for the courtesy wash. BMW always provides excellent service.
Kevin
•
Feb 16, 2021
5.0/5
5.0/5
Olivia was great! I called about a weak battery and he got me in right away and replaced the battery. And also noticed that my brake fluid needed changed and did that too.
Excellent experience and Tim Peterson is the best service advisor in Richmond
Paul
•
Feb 24, 2021
5.0/5
5.0/5
Work done as promised, and done quickly.
Matthew
•
Feb 21, 2021
5.0/5
5.0/5
Excellent service per usual.
Raymond
•
Feb 20, 2021
5.0/5
5.0/5
Fast, courteous service and detailed explanation of pending future services needed...
Shiyu
•
Feb 20, 2021
5.0/5
5.0/5
The service dept is getting better and is working more efficiently. The entire BMW store has improved.
Ashley
•
Feb 19, 2021
5.0/5
5.0/5
I had an incredible experience with Mr. Steve Lerner. He provided me with the best service along with Akshay and Shashank. They are great assets for Crown Richmond BMW.
Steven
•
Feb 18, 2021
5.0/5
5.0/5
As always Tim Peterson assisted me in a timely fashion and everything was completed as requested. Thank you Tim.
Frances
•
Feb 17, 2021
5.0/5
5.0/5
It was time for the annual inspection and oil change. Yes. It was a long wait but I had anticipated that. I did not expect to have to have my windshield replaced but the technician was thorough and said it wouldn't pass inspection without it. I am returning today for the courtesy wash. BMW always provides excellent service.
Kevin
•
Feb 16, 2021
5.0/5
5.0/5
Olivia was great! I called about a weak battery and he got me in right away and replaced the battery. And also noticed that my brake fluid needed changed and did that too.