Came on for oil service and small maintenance work. Work completed quickly with good communication from service advisor.

Martin my sales person was very professional, friendly, patient. He made the whole process of getting car enjoyable & answered all my questions with simple language. I highly recommend Martin for everyone who wants to buy/lease car. Richmond BMW is #1 in central Virginia.

Personal, informative, accommodated my needs, professional

I had seen a car on line and called to confirm its availability, was connected with Steven. Saw the car and test drove it with Steven. He was Very knowledgeable and arranged to hold the car while I moved money to make the purchase. Gave my wife and I a very detailed class on the car and I bought the car.

The gentleman who Waited on me upon my arrival was very kind. My key fob was not working and he repaired it without my asking. He also kept me abreast of what was going on with my vehicle. He made my experience with Richmond Bmw very pleasant.

Great Service

Very professional with integrity and very upfront

recently had the pleasure of visiting Richmond BMW dealer, and I can honestly say, the experience was outstanding. From the moment I walked in with my family, we were greeted warmly by the knowledgeable and friendly sales manager, Hugh; the salesperson, Stephanie; and the rest of the team. I highly recommend Richmond BMW dealer to anyone in need of purchasing a new or used vehicle. Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty. Leo Larios

The salesman Jacky provided me excellent customer service. From the moment I walked into the door and until I left. He made the car buying process stress free.

Professional service, relatively short duration, considering the significant job and many customers that day. Kept word on diagnosis and fixing of a previously baffling issue.