Store personnel are always extremely professional. My car was in and out quickly for new tires, alignment, and spark plugs. I’m talking less than 2 hours. Normally I wouldn’t get a car serviced at a dealership but I will here because of the outstanding service and ridiculously fast turn around time.

Outstanding customer service!! Tom Germellaro kept me informed from the time I dropped off the vehicle to completion as parts had to be ordered and it being over the weekend.

The truck was described correctly, fair price, Dell the salesman was easy to work with and I'm pleased with the sale. My wife wants an X5 so will will start with Richmond BMW Mark

My husband and I are throughly please with the service that we’re received!! Form the moment we entered the showroom until the moment we left, our salesman Nicholas and the store manager James, made us feel welcomed with their expertise, courtesy and knowledge!! Crown BMW will now be a purchase and service home. Thank you so much, we appreciate your excellent service!!

Steve did a great job, very efficient and low key.

The staff and sale person were great and made me feel special and important>

Steve Lerner provided a great experience on my first car lease (BMW X4M Competition). Would highly recommend him to other potential clients in the future.

5 star for Timothy Peterson

Salesman followed through with everything I asked and I asked a lot. Overall very good experience.

I had my Mini serviced at BMW due to my familiarity of the staff that location. As always, my Service Writer, Paul, was top notch in his professionalism and personal touch. My vehicle was finished on time, as it was promised.