Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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2,369 Verified Reviews
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5.0/5
5.0 /5
Outstanding customer service, thanks to Paul Taylor. Look forward to my next service visit
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5.0/5
5.0 /5
The Service Manager received me in quickly, kept me up to date on the status, and made sure that I was taken care of in the lobby area. As always, I am please with the handling in the Service Area.
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5.0/5
5.0 /5
Excellent
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5.0/5
5.0 /5
Great Service! Thanks, Anna Morgan
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5.0/5
5.0 /5
Thank Matt Brown for arranging the work on my car. He kept me informed from start to finish on the status of my car. Thanks for a job well done!!!!!
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5.0/5
5.0 /5
Paul was very helpful and did a great job.
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5.0/5
5.0 /5
Tom was my service Mgr. and was super - he followed up on the additional maint. items needed after a recall visit. Tom went above and beyond to ensure I was pleased with the service - I am!! Fred Howe
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5.0/5
5.0 /5
friendly, efficient
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5.0/5
5.0 /5
Great experience... Service performed as discussed. Car is running beautifully. Your program for giving rides to one's destination and pick up service is excellent.
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5.0/5
5.0 /5
As always, Paul provided great customer service and got my car to me as quick as possible.