Hi, Our experience was just great. Our Service manager that were assigned to was super nice. His boss, for service was really outstanding in every way. He even helped me in putting a box of parts into my car. It was all Service with a smile. They both are to be commended. We will be back to see you all for sure. You are so much better that others that we have met, as you all really care about your customers. It shows. Thanks You for making Edith and Tyrone feel like family. Take care and God Bless You All.

We are extremely satisfied with our car buying experience from Crown BMW. Our salesmen RJ was awesome and really listened to what we wanted in our new vehicle. Jenish was also amazing. He made everything so simple and smooth your team really made the car buying experience wonderful. We couldn’t thank them enough.

Brought in car for routine service. All very prompt and courteous

The customer service I received from Jonathan was great. The technician even came in to speak with me related to my concerns. I really like the attentiveness.

From checking in to the end fast and great service. I was also happy I was able to get my car fixed same day.

Mr. Taylor provided Exceptional Service and support! I wouldn't think of taking my car anywhere else for service

My wife and I drove 100 miles to purchase a used BMW from BMW of Richmond. The sales person and staff was honest and responsive. I would recommend this dealership to anyone. I would also travel the 200 mile roundtrip to purchase our next automobile from them! 5 Star all the way

Tim is the best service manager. Always remembers me and the history of my car. I would not take my 2003 Z-4 to anyone else!

Love the white glove service I receive

Tom was excellent !