Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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2,369 Verified Reviews
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5.0/5
5.0 /5
Efficient service.
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5.0/5
5.0 /5
Did what was ask and in a timely manner.
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5.0/5
5.0 /5
Service staff went out of their way to answer my questions and communicate effectively at every stage.
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5.0/5
5.0 /5
Great communication! Very good service!
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5.0/5
5.0 /5
First service only fixed part of the issue I brought it in for. When they realized that it had not been finished they took the car in same day and gave me a loaner, I appreciate Paul going the extra mile.
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5.0/5
5.0 /5
Very professional and knowledgeable service staff. Highly recommend them.
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4.0/5
4.0 /5
Richmond BMW Service center personnel are consistently very attentive to my needs. I live 40 miles out of the city, so I rarely drop-off. Instead, I wait and enjoy coffee, tea or pastries while I wait. For an oil change, I am in and out in a very timely manner. I am kept up to date on status via text and one-on-one communications. Great Job, Team!
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5.0/5
5.0 /5
As always Tim Peterson sees to it that everything I request is completed and always explains everything to me in detail. Very satisfied with my service at Richmond BMW.
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5.0/5
5.0 /5
Car inspection was timely and efficient
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5.0/5
5.0 /5
For starters, I am very satisfied with the car I purchased. It's low mileage, beautifully detailed, and performs like you would hope from a BMW. The overall purchasing experience was excellent, with particular kudos to the salesperson, Joshua Garrett. This young man is very personable and a true professional in every way. I won't be surprised to find him in a management position at the dealership sometime soon.