Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,369 Verified Reviews
5.0/5
5.0 /5
Chris is very knowledgeable and helpful.

5.0/5
5.0 /5
Nick, my salesperson, was knowledgeable and helpful. When I had some detailed questions (especially regarding the audio system), he either had the answer or did some swift research and got back to me. Only had the car a few days, but driving it is a delight. Because it was a special order, delivery took some time. Nick kept me informed of the car's status with every update (manufacture started, manufacture ended, loaded on ship, arrived in port) then went full St. Nick and got it ready to be picked up Christmas Eve afternoon. Once the car was delivered, he's called back to see if I have any questions and told me to call anytime (more a factor these days with all the loaded technology). Anton in financing was equally pleasant. A much car buying better experience than anticipated!!

5.0/5
5.0 /5
Paul is awesome.

5.0/5
5.0 /5
Daniel was a terrific salesperson!

5.0/5
5.0 /5
Paul Taylor is the best service advisor I've experience since I left NJ 38 years ago. Keep up the good work Paul along with your excellent time.

5.0/5
5.0 /5
Very professional and courteous

5.0/5
5.0 /5
Kind, professional and transparent service by Paul. Went out of his way to preform great customer serivce and to keep me informed of what was happening and what to expect with my appointment. Offered early inspection in order to keep me from having to return too soon in the future.

5.0/5
5.0 /5
Service was excellent

4.0/5
4.0 /5
Service was good! Everyone was nice and informative. Thanks so much for s job well done.

5.0/5
5.0 /5
Was pleasantly pleased with the car buying experience. My sales agent was professional, knowledgeable, ameniable and answered each of my questions and concerns thoughtfully, throughly and completely.