Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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2,369 Verified Reviews
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5.0/5
5.0 /5
The customer service is always great.
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4.0/5
4.0 /5
Staff was nice and the facility made it comfortable however the estimated time I was given was hours off the actual time it took for the work to be done.
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5.0/5
5.0 /5
Easy car buying experience.
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5.0/5
5.0 /5
Good experience
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5.0/5
5.0 /5
Every aspect of buying this car was a pleasure. Stephanie let us drive 4 cars and helped us choose the one we wanted. Hugh suggested the 2 Series, which was perfect.
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5.0/5
5.0 /5
My salesperson (Kris) was phenomenal is his knowledge, courtesy, and professionalism. He is 10 amongst 10 sales agents.
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5.0/5
5.0 /5
Very good
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4.0/5
4.0 /5
Service coordinators were friendly as always! Did not like the $200 fee to diagnose a simple issue.
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4.0/5
4.0 /5
Steve Lerner provided great customer service through the process. Attentive and responsive.
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5.0/5
5.0 /5
Working with Michael was great. He know me his stuff and also very honest about repairs and keeping me updated.