Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,369 Verified Reviews
5.0/5
5.0 /5
The Service Advisor (Mike Stevens) kept me informed about progress diagnosing and then fixing my car. He made sure the issue was properly handled. He also worked hard to provide me with a loaner; which was a difficult task given that I could not pre-plan the need to leave my car at the dealership for a little over a week.

5.0/5
5.0 /5
Mike is the man.

5.0/5
5.0 /5
Came in for routine state inspection and oil change. While the work took 2 hours I was able to relax in the customer lounge and enjoy a cup of coffee and a breakfast bar. The service advisor was helpful and professional.

5.0/5
5.0 /5
Excellent service

4.0/5
4.0 /5
Always friendly and helpful.

5.0/5
5.0 /5
Always great

5.0/5
5.0 /5
Va was awesome. He kept me informed on what was going on with my vehicle and when it would be ready.

4.0/5
4.0 /5
The wait for the oil change was a little bit lengthy due to a tech shortage.

5.0/5
5.0 /5
Va was very patient and helpful

5.0/5
5.0 /5
They are alway professional and nice to deal with