Overall, good experience and finished the tune-up in a reasonable time while I waited. It would have been nice to get a car wash afterwards, though.
Anonymous
•
May 31, 2024
5.0/5
5.0/5
Dave knows what he’s doing and really cares!
Anonymous
•
May 31, 2024
5.0/5
5.0/5
Friendly, helpful, and very welcoming from the time I walked in.Thanks you guys!!!
Anonymous
•
May 30, 2024
5.0/5
5.0/5
My service advisor (Mike Stevens) was very easy to work with, explained everything perfectly, and completed the service as expected.
Anonymous
•
May 30, 2024
5.0/5
5.0/5
Excellent attention to my needs
Anonymous
•
May 30, 2024
5.0/5
5.0/5
Steve Larner was absolutely amazing! He was so personable and knowledgeable, making the entire experience of buying my first BMW so great! If you're in the Richmond area and looking for a BMW, Steve is your guy. Highly recommend! <3
Anonymous
•
May 30, 2024
5.0/5
5.0/5
Great staff to work with making my process easy and painless
Anonymous
•
May 29, 2024
4.0/5
4.0/5
If you are asking about the staff, everyone is great, if you are asking about the vehicle. The driving package is great, and I appreciate its features. However, I find the seat very uncomfortable, and I have the same issue with the doors. When I open the door, it feels like I might fall out. I think it's because of the way the windows operate, which seems a bit odd. Overall, it's acceptable, but I'm particularly dissatisfied with the driver's seat.
Overall, good experience and finished the tune-up in a reasonable time while I waited. It would have been nice to get a car wash afterwards, though.
Anonymous
•
May 31, 2024
5.0/5
5.0/5
Dave knows what he’s doing and really cares!
Anonymous
•
May 31, 2024
5.0/5
5.0/5
Friendly, helpful, and very welcoming from the time I walked in.Thanks you guys!!!
Anonymous
•
May 30, 2024
5.0/5
5.0/5
My service advisor (Mike Stevens) was very easy to work with, explained everything perfectly, and completed the service as expected.
Anonymous
•
May 30, 2024
5.0/5
5.0/5
Excellent attention to my needs
Anonymous
•
May 30, 2024
5.0/5
5.0/5
Steve Larner was absolutely amazing! He was so personable and knowledgeable, making the entire experience of buying my first BMW so great! If you're in the Richmond area and looking for a BMW, Steve is your guy. Highly recommend! <3
Anonymous
•
May 30, 2024
5.0/5
5.0/5
Great staff to work with making my process easy and painless
Anonymous
•
May 29, 2024
4.0/5
4.0/5
If you are asking about the staff, everyone is great, if you are asking about the vehicle. The driving package is great, and I appreciate its features. However, I find the seat very uncomfortable, and I have the same issue with the doors. When I open the door, it feels like I might fall out. I think it's because of the way the windows operate, which seems a bit odd. Overall, it's acceptable, but I'm particularly dissatisfied with the driver's seat.