Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,369 Verified Reviews
4.0/5
4.0 /5
When I entered the dealership, I was connected with Jonathan, who was respectful, patient with this senior, and very knowledgeable. I came in because of a car that I wanted to buy that had been advertised at this dealership. He helped me get familiar with the car and made sure my questions were answered. Jonathan got me through the buying process, which was a notable achievement , since I had not bought a car in several years. One glitch-- I'm still waiting on receiving the spare key from the previous owner. The dealership is to let me know about that. I still haven't heard anything. It's very important to have a spare key.

5.0/5
5.0 /5
Thomas listened to my concerns as car was serviced twice for the same issue. Had technician to look over and issue was corrected. Thomas kept me informed.

5.0/5
5.0 /5
Sales person Jon and the rest of the sales staff were helpful and friendly.

5.0/5
5.0 /5
Excellent

4.0/5
4.0 /5
Not bad but it took a long time.. waited several hours…

5.0/5
5.0 /5
Great!!

5.0/5
5.0 /5
Na

5.0/5
5.0 /5
Great working with Steve

5.0/5
5.0 /5
State inspection and oil change. Service was polite and efficient. I’m a long time customer and plan to keep coming back.

5.0/5
5.0 /5
Great service department staff. professional and friendly.