Richmond BMW
4.9/5
4.9 /5
2,368 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
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2,368 Verified Reviews
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5.0/5
5.0 /5
Great experience
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5.0/5
5.0 /5
Both the Service Advisor and the Technician went over and above my expectations. They sent a video of what was done and extensive testing. I was impressed!
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5.0/5
5.0 /5
Great customer service
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5.0/5
5.0 /5
My first time visiting a BMW dealership and it went very smoothly. My salesman was awesome.
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5.0/5
5.0 /5
Va took great care of me and my X5 and had me back to the office for a midday meeting.
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5.0/5
5.0 /5
Quick service
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4.0/5
4.0 /5
The quality of service was great yet it seemed that my service tech, VA, got annoyed when I declined service which I was able to do at my home and not have the dealership take care of.. He truly developed an attitude which I truly didn’t appreciate… I had to send a message to check on status of service as on my app my car hadn’t moved in a few hours yet he never responded..I had to call the service dept to get an update.. I don’t expect someone to be at my beck and call yet a response to my inquiry would have been nice. As I said, think he got mad because I refused the additional services..
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5.0/5
5.0 /5
Quick and professional
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5.0/5
5.0 /5
Awesome all around
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5.0/5
5.0 /5
Very good