Out of town repair required, very helpful and efficient in getting me back on the road again
Anonymous
•
Feb 20, 2024
4.0/5
4.0/5
It was great!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Mike was great. No issues with Richmond location. They are solid. Hence the 5 stars. However, because of my experience at the Alexandria location, I will never buy a BMW again.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
I have already completed and submitted survey. Should I repeat it?Thanks!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Steve was great! Very nice and not pushy. He communicated very well. Finance was very nice too. Shout out to Ian in logistics for telling me that they had something that I was looking for!!!!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Service rep advised me of services due based on milage, and agreed to repair only the issues I wanted. Inspection & Repairs were completed and I was on my way in 2 hours.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Excellent and marvelous
Anonymous
•
Feb 18, 2024
5.0/5
5.0/5
The service advisor, Thomas, was very friendly and knowledgeable. He informed me of the necessary repairs and provided advice.
Anonymous
•
Feb 17, 2024
5.0/5
5.0/5
The whole experience was great. From the time I arrived took the time I left. I didn’t feel pressured in the least. My sales representative Steve Lerner was patient and super helpful.
Out of town repair required, very helpful and efficient in getting me back on the road again
Anonymous
•
Feb 20, 2024
4.0/5
4.0/5
It was great!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Mike was great. No issues with Richmond location. They are solid. Hence the 5 stars. However, because of my experience at the Alexandria location, I will never buy a BMW again.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
I have already completed and submitted survey. Should I repeat it?Thanks!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Steve was great! Very nice and not pushy. He communicated very well. Finance was very nice too. Shout out to Ian in logistics for telling me that they had something that I was looking for!!!!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Service rep advised me of services due based on milage, and agreed to repair only the issues I wanted. Inspection & Repairs were completed and I was on my way in 2 hours.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Excellent and marvelous
Anonymous
•
Feb 18, 2024
5.0/5
5.0/5
The service advisor, Thomas, was very friendly and knowledgeable. He informed me of the necessary repairs and provided advice.
Anonymous
•
Feb 17, 2024
5.0/5
5.0/5
The whole experience was great. From the time I arrived took the time I left. I didn’t feel pressured in the least. My sales representative Steve Lerner was patient and super helpful.