Great Sales experience!

This was a scheduled maintenance with a small repair on the top of the convertible. Mr. Fogg did a great job keeping me posted on the progress and made this a very easy visit. I really appreciate it.

I have bought many new cars over the years. I've owned Mercedes-Benz, Volvo, Ford SUC, Chevrolet Camaro, and more. I can honestly say that my BMW buying experience rates #1. Mr. Steven Lerner, my New Car Sales Representative is the best. Steve is truly a professional that BMW should never let go. He was never pushy, let me share and talk about what I wanted. He knows his BMW cars!!!!! He helped me through my car building and offered recommendations beneficial to me. HE THE BEST!

Excellent

Excellent customer service and knowledge from Anneliese Bull. She was great and worked very hard to make sure we were taken care of. I would recommend Anneliese for anyone looking to purchase a car!

very good

Quick friendly service

The whole team at Richmond BMW did a fantastic jon expesicially my salesrep Steve Learner who went abouve and beyord the call of duty!

Outstanding service!

Brake work done. Did not expect to wait overnight due parts not being in stock, but am happy for the professional, competent work to ensure safety. Everything is working well.