We love the car and the purchasing experience was flawless. My suggestion might be two phase:1. Schedule a time to go over all the functions of the car, they are so complex now, maybe even a week after pickup.2. Follow up call to everyone that buys to see how happy they are and what they need help with

Absolutely wonderful customer service. Va took care of me. I live in Farmville, VA and leaving my car with a certified BMW shop os quite the logistical challenge; Va helped make that happen.

Great customer service!

Very friendly service

I had an all around good experience. The salesman was knowledgeable and helped me throughout the process.

Thomas (VA) was gave excellent service. He takes time to explain details about the car, which I so appreciate!!

Steve Lerner was a fantastic sales consultant who made the process very simple and honest. F&I guy, Justin, was equally as professional and friendly.

very good

The navigation system awful.

Great! Laz, Freddy and Justin were great to work with and go me my dream vehicle!