Richmond BMW
4.9/5
4.9 /5
2,369 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
2,369 Verified Reviews
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5.0/5
5.0 /5
Easy and upfront information.

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4.0/5
4.0 /5
We love the car and the purchasing experience was flawless. My suggestion might be two phase:1. Schedule a time to go over all the functions of the car, they are so complex now, maybe even a week after pickup.2. Follow up call to everyone that buys to see how happy they are and what they need help with

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4.0/5
4.0 /5
Absolutely wonderful customer service. Va took care of me. I live in Farmville, VA and leaving my car with a certified BMW shop os quite the logistical challenge; Va helped make that happen.

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5.0/5
5.0 /5
Great customer service!

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5.0/5
5.0 /5
Very friendly service

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5.0/5
5.0 /5
I had an all around good experience. The salesman was knowledgeable and helped me throughout the process.

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5.0/5
5.0 /5
Thomas (VA) was gave excellent service. He takes time to explain details about the car, which I so appreciate!!

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5.0/5
5.0 /5
Steve Lerner was a fantastic sales consultant who made the process very simple and honest. F&I guy, Justin, was equally as professional and friendly.

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5.0/5
5.0 /5
very good

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4.0/5
4.0 /5
The navigation system awful.