Richmond BMW
4.9/5
4.9 /5
3,100 Verified Reviews
8710 West Broad St, Richmond, VA 23294, US
(804) 207-4692
3,100 Verified Reviews
5.0/5
5.0 /5
Everyone I had contact with during the several hours I was there were friendly and accommodating.

5.0/5
5.0 /5
I purchased online and had my vehicle delivered.

5.0/5
5.0 /5
My purchase of a BMW at Crown was excellent. While I was extremely pleased with the facility and showroom, it was my salesperson ,Jacky Meherchandani, that set this experience apart from previous BMW purchases. I have purchased other 3 BMWs over the years, two of them in Germany, and this was by far the smoothest thanks to Jacky. Without pressuring me to buy, he answered every question I asked. His knowledge of BMWs is remarkable. He explained exactly how ordering a BMW worked and exactly what to expect. He gave honest personal opinions about options available and his suggestions were spot on. However, it wasn’t his vast of BMWs that made the experience stand out but his desire to make sure I was getting exactly what I wanted. He was warm, personable, and extremely pleasant. He kept me informed of the status of my purchase through every step of the build so I could plan accordingly. By the time I left Crown I not only had a new car but what I would consider a new friend.

5.0/5
5.0 /5
Professional and efficient

5.0/5
5.0 /5
Received prompt appointment. Tom was prompt in getting my car in and was completed in a Very reasonable time.

5.0/5
5.0 /5
Josh Fogg is always a pleasure to work with - Brady M.

5.0/5
5.0 /5
excellent service

5.0/5
5.0 /5
Steve Learner is very knowledgeable about the 750Xi and a pleasure to work with during the sales process. Josuah in the service department did a great job.

5.0/5
5.0 /5
Great success

5.0/5
5.0 /5
It was great. Staff was courteous and knowledgeable.