The service provided by Tom and his associate was exceptional. After buying 4 BMWs with you, this is the reason I keep coming back to Crown.

Kris is excellent!! Pays attention to detail, super kind, and goes the extra mile to make sure you're delighted with your purchase. He is the guy you want to go to when shopping for your next car. We'll be back when it's time to buy our next vehicle.

L

Thank you! Great customer service. Will always bring my vehicles there for service.

very prompt and professional

Top notch experience. Steve was pleasant and went above and beyond. I like the way he works. He was very informative and confident and definitely an asset to BMW.

I found a vehicle that grabbed my attention immediately when I walked into crown BMW Richmond; it presented with such unique color and 'personality'. that I knew right away I was getting it. I have received many compliments from friends and strangers alike. From the sales Representative to the financial manager, I received high professionalism, salesmanship, and product knowledge. I was put to ease throughout the entire process. I had a great overall experience.

Service was completed quickly however no courtesy wash was done.

Excellent

RJ was great to work with.