Richmond Mitsubishi-South
4.5/5
4.5 /5
73 Verified Reviews
7729 Midlothian Turnpike, Richmond, VA 23235, US
(804) 272-1481
73 Verified Reviews
5.0/5
5.0 /5
They had not cleaned lot of snow and ice and could not freely view new vehiclesFriendly and prompt

5.0/5
5.0 /5
I had a wonderful experience and honestly can’t think of anything that would need improvement. The facility was clean and had a nice comfortable sitting area and my car was serviced pretty quickly. Everyone there greeted me and was pleasant with me and when it was time for me to go I was informed on what was done and the inside of my car was cleaner than it was than when I brought it in so I appreciated that as well.My visit was due to replacing the manufacturer radio because the touchscreen stopped working a couple of years ago. The staff there were very friendly and I even took a look at newer models while there and sales members were very friendly and helpful if I was interested but also not pushy if I wasn’t and I appreciated that

5.0/5
5.0 /5
The service was very good. Everyone was very friendly.Thanks for the hospitalityService was great and timely. Dealership very clean. Sales people were very nice.

5.0/5
5.0 /5
Everyone I had to work with did amazingTy made the process simple and easy! I went in at about 6pm, explained what I was there for and left with the car I wanted before close!

5.0/5
5.0 /5
There was no one there to tend to me when I first got there.It didn't take me long to wait, but there was no one there.When I got there , someone happened to come in and assist meServic.\nE to my car was great.However , they should always be someone at the front desk to take care of customers as they enterGreat service!

5.0/5
5.0 /5
Service was great, however the customer waiting area was positioned by the door, which made it a little uncomfortable. Also you couldn’t see the tv, based on how it was placed. An upgrade on the condiments would be nice.Staff was very helpful and accommodating

5.0/5
5.0 /5
customer service has been outstanding.

5.0/5
5.0 /5
No comment

5.0/5
5.0 /5
The staff were friendly and efficient.

2.0/5
2.0 /5
Never told what was performed on the car other than oil change .Be more and communicate how much time it will take. My appt time was at 2pm and I didnt leave to close to 5pm. It could have been mention that it would take that long. I lived an hour away! It also never stated what was done to my car.Never reset my oil and didn't tell when to come backI didnt know it was a system to schedule. I walked in and it 3.5 hours instead telling me it was going to take that long.