Again, Sean Johnson was an exceptional sales associate.I had great customer service from everyone working there, especially Sean Johnson.

Friendly, competent and timely service.

Rita E. was amazing! Warm, friendly and helpful. Jonah was able to answer all of my brand related questions and concerns. The entire team was attentive and informative at every interaction!

Everyone at this shop and dealership are exceptional. They really care about their customers and their cars

From beginning to end the process was easy and the salespeople were extremely knowledgeable and professional and friendly.

Excellent customer service

The team there is AWESOME. I've told everyone to go to Richmond Mitsubishi on Midlothian Turnpike. Thanks so much Richmond MitsubishiI loved how the sales team treated and acknowledged what I wanted.

Chris, Gerald and Alex were fantastic in simplifying the paperwork, presenting the vehicle, and making the over all experience of purchasing a car relaxing and fun!Chris, Gerald and Alex were great at listening and guiding me in making my decision to purchase a car!

Chris and Jonah were so awesome not to mention the finance department! What an incredible Mitsubishi ownership experience 10 out of 10 recommend.

Room for improvement on the financial managerial aspects as mentioned previously. It took awhile for the back and forth which could have been mitigated by a simple conversation with the financial person. It also took time to get our final offer on paper for us to view and sign. Ty James was very helpful in getting this to us.Ty James, our sales consultant, did a great job. However, the sales manager handling the final cost offers, never came out himself to greet us or explain any of the terms. We could see him sitting in his office while Ty James had to go back and forth to do our bidding.We had a good experience and would recommend.We did not rely bin the website