Ridgeview Institute Monroe
2.6/5
2.6 /5
57 Verified Reviews
709 Breedlove Dr, Monroe, GA 30655, US
(678) 635-3500
57 Verified Reviews
1.0/5
1.0 /5
I believe anyone reaching out to gain higher education should be reimbursed, and not limit reimbursement to only the ones already making the most income.

2.0/5
2.0 /5
Corporate listening to concerns and processes from staff and using that to make policy. Stop cutting needed staff to make budget

1.0/5
1.0 /5
1. Vital Sign machines assigned on ALL units.2. Supplies need to be stocked and ready for patients to have when on the units.3. Nurses engaging in rounds, helping techs or not.4. Invite volunteers or therapist to lead groups for all units.5. Better staff-to-patient ratio, day shift and night shift.6. MHT’s should have thorough reports about patients, similar to what nurses do. Not, “these patients were good, this patient was a problem, this patient this and that..”7. ACUTE IS ACUTE, there is no good or bad unit. Switching patients at the start of the shift because you don’t want to deal with certain behavior and dumping them to another unit is NOT professional.While patient safety comes first, STAFF safety should also be taken into consideration. New patients arrive to the units and MHT’s don’t have a report on these people and they’re the first to interact with them when they come on the unit.

3.0/5
3.0 /5
Functioning vital machines so that we aren’t sharing one throughout the hospital. Makes it hard to administer medications in a timely manner without them.Getting the par levels of the supplies up.

2.0/5
2.0 /5
Working computers, printers and more techs to report to codes to prevent therapist and other staff from completing groups

4.0/5
4.0 /5
1. Provide more hygiene supplies. There are so many time that we are out of A LOT of things like linens, pillows(we literally are always out of pillows), towels, soap, scrubs and different sizes, paper cups for soap, socks and different sizes, variety of snacks, gloves for staff, and disinfectant wipes AND STAFF. we are always short staffed and people still get flexed. it seems like supplies is only stocked when corporate is here and they have inspections. the patients complain as well and there is nothing I can personally do about supplies being low and it affects our hospitals ratings. a lot of people hate to come to ridgeview to work and to get treatment because of lack of supplies and staff. WE ALSO USUALLY ALWAYS SHARE VITAL MACHINES BETWEEN UNITS AND THAT LEADS TO MEDS BEING GIVEN LATE. the other day we were out of glucose strips and we have many patients who are diabetic. Printers are also usually not working.2. ALSO A REALLY BIG ONE IS MALE NURSES FLIRTING WITH FEMALE STAFF. THEY ARE VERY TOUCHY AND THERE HAVE BEEN CASES WHERE THEY HAVE KISSED A FEMALE STAFF (WONT SAY NAMES) BUT THE FEMALE STAFF WAS VERY UNCOMFORTABLE AND DIDNT KNOW WHAT TO DO. THEY BE FUCKIN IN THE PARKING LOT AS WELL.3. Payment is really low for everything we have to put up with. i love the job but sometimes it’s too much. i have been put on a 1:1 with a patient who was not able to go to the bathroom by themselves and had to be changed. we are dealing with dementia patients who have to be helped with changing clothes, diapers, and be fed. and we are not paid more to help with that. And we don’t have the proper equipment to transfer them from wheelchairs to their beds (for those who can’t stand up on their own), so we hurt ourselves doing that and there is not enough staff to help either. We also don’t get paid enough for dealing with the violence that we experience from patients.4. There are also nurses who are very rude and portray their beliefs onto patients. For example, there are nurses who tell the kids they can’t be transgender, or identify as another gender. I have also seen nurses force religion on children and that may be a trigger to them. They also subject patients to their political beliefs. I have also witnessed racism against patients and other staff, it’s crazy. We work in healthcare, there is always diversity and many nurses don’t like that.5. Also, meetings are always during the day and it’s hard for night shift to go because we sleep during the day. I understand that most of corporate is here during the day so it’s hard to get meetings at night. but there are so many mandatory meetings in the day.6. There are many supervisors that are very different from other supervisors. Some are way nicer than others and some are just flat out rude to patients. One of the supervisors flat out told one of the adolescent patients to kill themselves and that caught me completely off guard.7. The nurses should also assign people who are very good at calming patients down on code yellows. most of the time they only place the aggressive males and yes, sometimes that is needed but a lot of patients just need someone who listens and calms them down.8. Trash bags are also very needed. we used to have black trash bags and now we have big brown paper bags and those leak everywhere. Along with that we also need large biohazard bags for when patients soil linens with blood, fecal matter, and urine, and other bodily fluids. it’s very unsanitary to put those linens into the yellow bin along with other dirty linens.9. Building temperature also sucks. During the day it’s not as cold during the winter because everyone is up and moving. But at night it is freezing and we are not allowed to have blankets or heaters (because of fire hazards) and we are not allowed to have big jackets just sweaters. We have many anemic staff and personally i’m anemic and a sweater isn’t enough and it feels uncomfortable and freezing. we don’t have heat running through the building at night. During winter, that’s the worst.10. Nurses also threaten shots way too much for patients simply not following directions. They should only be used on combative patients. This affects so many patients.11. We also need raises for when we train orientees. That is double the work that we are doing and we don’t get paid for that.12. we also should be able to have a dust pan and broom and maybe mop in each soiled linen closet for any accidents and for cleaning up the day room at the end of the day. but so many times the whole building is sharing one broom and dustpan that the staff buys from their own pocket.13. Also i’m not sure why the donation closet was taken off but there are many patients that need clothes and aren’t able to get bring any clothes so that leads them to having to wear those uncomfortable paper scrubs and don’t have at least a sweater when it’s cold. Although i’m sure the donation closet was removed for a reason, it was a very good idea for patients who are less fortunate than others. And while we’re on that note, i’m sure yall had a reason to remove locks from staff bathrooms, but that’s just not right. i don’t like the idea of someone forgetting to knock and walking in on me taking a shit. (excuse my language)14. Agreeing and communication on certain things also affects staff a lot. Many patients are allowed to do some things by some staff that other staff don’t let them and that affects staff trying to do the right thing. For example, phone calls for minors should only be done if the person is on their phone list and some staff is letting the kids call a number that isn’t there and they get mad when other staff does not let them. Also, patients touching each other is not allowed because of certain triggers. That includes hugs, and doing each others hair. Also includes giving them the remote for tv and broom/dustpan for cleaning. And many staff let them do that and they get mad when they are told not to because “this other staff let me.”15. Also a big one that may not be even thought of as much is that suicidal patients are being put in rooms with homicidal patients. I don’t think that’s very ideal. If they wanted to they could easily “kill two birds with one stone”. And in the 10 minutes between rounds there is plenty of time to do something quietly. For adolescents, only age and gender is considered when putting them into a room together. And for adults and acute units, there are patients who are 18 (very close to being a minor) who are suicidal and depressed being put with very homicidal and aggressive AND older patients. it doesn’t really make sense but i understand we don’t have enough rooms to help with sorting everything.16. We also used to have vending machines and they took them off. Not sure why but having snacks here when we couldn’t go out and buy something was a good idea. Those are definitely missed by many employees here :(*If you have read all of this and made it this far, I do want to say good things as well. A lot of things have changed these past couple months. The vents with mold were cleaned and some carpet was changed to hard flooring and that helps a lot with the bad smells and allergies people were having. Also those thin paper pillows were changed to slightly thicker blue ones and i bet the patients are more comfortable with those so that’s good as well. We also got provided more chargers for ipads, (sometimes they don’t work as well), but it’s definitely more than we used to have. I just want to say I do appreciate the job opportunity and the experience I have gotten here. Thank you for at least attempting to hear us out :)1. Provide more hygiene supplies. There are so many time that we are out of A LOT of things like linens, pillows(we literally are always out of pillows), towels, soap, scrubs and different sizes, paper cups for soap, socks and different sizes, variety of snacks, AND STAFF. the patients complain as well and there is nothing I can personally do and it affects our hospitals ratings. a lot of people hate to come to ridgeview to work and to get treatment because of lack of supplies and staff. WE ALSO USUALLY ALWAYS SHARE VITAL MACHINES BETWEEN UNITS AND THAT LEADS TO MEDS BEING GIVEN LATE. the other day we were out of glucose strips and we have many patients who are diabetic. Printers are also usually not working.2. ALSO A REALLY BIG ONE IS MALE NURSES FLIRTING WITH FEMALE STAFF. THEY ARE VERY TOUCHY AND THERE HAVE BEEN CASES WHERE THEY HAVE KISSED A FEMALE STAFF (WONT SAY NAMES) BUT THE FEMALE STAFF WAS VERY UNCOMFORTABLE AND DIDNT KNOW WHAT TO DO. THEY BE FUCKIN IN THE PARKING LOT AS WELL.3. Payment is really low for everything we have to put up with. i love the job but sometimes it’s too much. i have been put on a 1:1 with a patient who was not able to go to the bathroom by themselves and had to be changed. we are dealing with dementia patients who have to be helped with changing clothes, diapers, and be fed. and we are not paid more to help with that. And we don’t have the proper equipment to transfer them from wheelchairs to their beds (for those who can’t stand up on their own), so we hurt ourselves doing that and there is not enough staff to help either. We also don’t get paid enough for dealing with the violence that we experience from patients.4. There are also nurses who are very rude and portray their beliefs onto patients. For example, there are nurses who tell the kids they can’t be transgender, or identify as another gender. I have also seen nurses force religion on children and that may be a trigger to them. They also subject patients to their political beliefs. I have also witnessed racism against patients and other staff, it’s crazy. We work in healthcare, there is always diversity and many nurses don’t like that.5. Also, meetings are always during the day and it’s hard for night shift to go because we sleep during the day. I understand that most of corporate is here during the day so it’s hard to get meetings at night. but there are so many mandatory meetings in the day.6. There are many supervisors that are very different from other supervisors. Some are way nicer than others and some are just flat out rude to patients. One of the supervisors flat out told one of the adolescent patients to kill themselves and that caught me completely off guard.7. The nurses should also assign people who are very good at calming patients down on code yellows. most of the time they only place the aggressive males and yes, sometimes that is needed but a lot of patients just need someone who listens and calms them down.8. Trash bags are also very needed. we used to have black trash bags and now we have big brown paper bags and those leak everywhere. Along with that we also need large biohazard bags for when patients soil linens with blood, fecal matter, and urine, and other bodily fluids. it’s very unsanitary to put those linens into the yellow bin along with other dirty linens.9. Building temperature also sucks. During the day it’s not as cold during the winter because everyone is up and moving. But at night it is freezing and we are not allowed to have blankets or heaters (because of fire hazards) and we are not allowed to have big jackets just sweaters. We have many anemic staff and personally i’m anemic and a sweater isn’t enough and it feels uncomfortable and freezing. we don’t have heat running through the building at night. During winter, that’s the worst.10. Nurses also threaten shots way too much for patients simply not following directions. They should only be used on combative patients. This affects so many patients.11. We also need raises for when we train orientees. That is double the work that we are doing and we don’t get paid for that.12. we also should be able to have a dust pan and broom and maybe mop in each soiled linen closet for any accidents and for cleaning up the day room at the end of the day. but so many times the whole building is sharing one broom and dustpan that the staff buys from their own pocket.13. Also i’m not sure why the donation closet was taken off but there are many patients that need clothes and aren’t able to get bring any clothes so that leads them to having to wear those uncomfortable paper scrubs and don’t have at least a sweater when it’s cold. Although i’m sure the donation closet was removed for a reason, it was a very good idea for patients who are less fortunate than others. And while we’re on that note, i’m sure yall had a reason to remove locks from staff bathrooms, but that’s just not right. i don’t like the idea of someone forgetting to knock and walking in on me taking a shit. (excuse my language)14. Agreeing and communication on certain things also affects staff a lot. Many patients are allowed to do some things by some staff that other staff don’t let them and that affects staff trying to do the right thing. For example, phone calls for minors should only be done if the person is on their phone list and some staff is letting the kids call a number that isn’t there and they get mad when other staff does not let them. Also, patients touching each other is not allowed because of certain triggers. That includes hugs, and doing each others hair. And many staff let them do that and they get mad when they are told not to because “this other staff let me.”15. Also a big one that may not be even thought of as much is that suicidal patients are being put in rooms with homicidal patients. I don’t think that’s very ideal. If they wanted to they could easily “kill two birds with one stone”. For adolescents, only age and gender is considered when putting them into a room together. And for adults and acute units, there are patients who are 18 (very close to being a minor) who are suicidal and depressed being put with very homicidal and aggressive AND older patients. it doesn’t really make sense but i understand we don’t have enough rooms to help with sorting everything.16. We also used to have vending machines and they took them off. Not sure why but having snacks here when we couldn’t go out and buy something was a good idea. Those are definitely missed by many employees here :(17. Teach more MHTs what to do in medical emergencies. There are many times throughout the day where nurses are not nearby and patients may have a seizure, stroke, heart attack, have an allergic reaction or go into cardiac arrest. While many procedures are common sense, not everyone knows what to do in those situations so there should be more training for medical emergencies for when nurses are not immediately available*If you have read all of this and made it this far, I do want to say good things as well. A lot of things have changed these past couple months. The vents with mold were cleaned and some carpet was changed to hard flooring and that helps a lot with the bad smells and allergies people were having. Also those thin paper pillows were changed to slightly thicker blue ones and i bet the patients are more comfortable with those so that’s good as well. We also got provided more chargers for ipads, (sometimes they don’t work as well), but it’s definitely more than we used to have. I just want to say I do appreciate the job opportunity and the experience I have gotten here. Thank you for at least attempting to hear us out :)

3.0/5
3.0 /5
Better electronic equipment

1.0/5
1.0 /5
Raise the pay for employees techs especially have to get their hands dirty and the money is not worth what they put up withPlease try to raise the pay for the techs to 19 dollars with a 2 dollar additional for over night

2.0/5
2.0 /5
Michelle does an excellent job in trying to get training done but I feel like there should be a little more and possibly electronic training

2.0/5
2.0 /5
Pay more