Ridgeview Institute Smyrna
1.3/5
1.3 /5
229 Verified Reviews
3995 South Cobb Drive Southeast, Smyrna, GA 30080, US
(770) 434-4567
229 Verified Reviews
5.0/5
5.0 /5
Diversity training is needed. I haven't personally experienced any discrimination of any kind from anyone CURRENTLY employed here, but was told by a former employee that how my spirituality works is incorrect. I have also heard about trans* patients' preferred names and pronouns being blatantly ignored.Rob has a tendency to order around and micro-manage people who do not report to him. He is very condescending. He also will nervously laugh and shrug if you go to him with ANY issue. He will interrupt you when you're in middle of an important task or talking to someone and pull you away from it to do something else. He had a brand new hire (only been here 2 days, had not been through orientation yet) doing a complicated task that he was supposed be doing after they were told by the Outpatient Director just to worry about answering the phones. There are many other examples, but those are some of the top ones. Something needs to be done.

1.0/5
1.0 /5
Pay your employees. Support your employees. BE CONSISTENT AND NOT LIE TO YOUR EMPLOYEES. Turn over rate is so high because this place is so unprofessional and spiteful and refuses to pay staff who provide quality careWe have no staff so the quality in which we can provide is minimal

3.0/5
3.0 /5
none at this timenone

5.0/5
5.0 /5
Hire more staff. have nurses and techs float to different units

2.0/5
2.0 /5
Better pay ratePatients come down to the units with items that should be considered as contraband. Examples are necklaces, earrings, etc

3.0/5
3.0 /5
Continue the good work. I commend nursing leadership for the support they have given me since I started working at Ridgeview.RIS has adopted an atmosphere of safety and transparency in reporting and handling issues like this.

1.0/5
1.0 /5
At times there are people who have multiple medical problems the majority of the staff feel sending a person to the ER is the best way to address their needs. Although there is a medical provider on call 24 hours a day, his services are not being used strategically, or the nurses are not trained to recognize certain levels of medical necessity to implement a plan of action. The question then is, are we preventing control to prevent escalation. Are the nurses using their critical thinking skills or are there skills limited to mental health only? The facility do not have such items as a nebulizer to give a nebulizer treatment to an Asthmatic.I feel that some of the MH tech are either scared or feel that they have the ability to run the floor as thou they are in charge. Maybe in some instances because they know the residents especially those that are on a revolving door. Allow the nurse to use her clinical judgement and offer assistance do not just take over the situation and threaten the client with an injection. There should be a limit or time frame from discharge to re-admission otherwise just keep the chart open and say the person is on LOA. The client should not be allowed to walk out the back door go down to CVS and walk in the front. This is not helping. SEPARATE BOYS AND GIRLS, PRESS CHARGES ON THOSE THAT DESTROY PROPERTY

5.0/5
5.0 /5
More acute areas need more coverage

5.0/5
5.0 /5
Move cleaner place

3.0/5
3.0 /5
Unit Improvements Like storage in the older cottagesMore games and cards puzzles for adolescents.I think Nursing pay needs to increase to retain staff.