Safety regarding medication management from 1013 patient that arrive overnight. Some of these medications are controlled substances and must be handled appropriately. File cabinets within the access center are falling apart and being held together with duct tape. We need a better system for storing valuables that are put into the safe.When a patient as a walk in needed to be transferred to a hospital for medical clearance, many ambulances leave before the Memorandum Of Transfer is completed. Cooperate recommended that we fax the MOT to the receiving hospital. However, all the printers in the administration building are unable to fax papers to hospitals.

The van used to transport patients is unsafe in many ways and has been for over a year.New desks/cubicles are needed in the access center because they are falling apart and are unstable.See additional training question.

Program Therapist

None

RN

staff need to be more compassionate and empatheticstaff should have a passion for the work that they do if not its to the place for themmanagers need to listen to the concerns of the staff instead of writing them up when it could've been preventedlastly i suggest more solution based meetingspower and control from staff to patients is overwhelming to witness

Upper level management needs more competent staffing capable of understanding the job requirements of the lower level roles.

RN

M.H.T

Housekeeping