Ridgeview would benefit from additional training focused on empathy, compassion, kindness, professionalism, and effective communication. These skills play a critical role in patient care, de-escalation, teamwork, and the overall patient experience. Regular training and reinforcement in these areas could help strengthen staff interactions with patients, families, and coworkers while promoting a more therapeutic and supportive environment.

Staffing, consistent unit assignments, preceptors who are trained for more continuity of care, hiring people with some behavioral health experience.

Change in the company’s management team; more competent professional leaders is much needed.

When someone picks up they should be able to go where they picked up atStaffing is short or over not adequateSome supervisors aren’t knowledgeable and rude. They either don’t know what to do on the floor or they are talking to you very disrespectful.Pay is badSome Nurses are rude and disrespectful and it’s allowed due to the length of time they have been employed here.Many of the staff are reported or written up and nothing in the behavior changes. This messes with morale and productivity

1.Male CNAS for 7am to 7:30pm shift especially in Cottage F1.2.Without bias, encourage and reward staff who are hard working.3.For me making this survey, improve on my hourly wage from $16 per hour to $19 per hour.4.Improve on our work place environment. Presently, the working environment is extremely hot, unbearable, and uncomfortable.

Not admitting autistic patients when we have no protocol or resources to treat autism!!!

Improve on floor orientation and respect to one another

N/

Train new management to trust our processes and not change everything as soon as they get hereHR needs to be aware of both employees and management responsibilitiesHR needs to meet with staff about management and how they are handling their responsibilities

More detailed orientation for new employees and monthly educational and inservice training/programs.