Better pay ratePatients come down to the units with items that should be considered as contraband. Examples are necklaces, earrings, etc

Continue the good work. I commend nursing leadership for the support they have given me since I started working at Ridgeview.RIS has adopted an atmosphere of safety and transparency in reporting and handling issues like this.

At times there are people who have multiple medical problems the majority of the staff feel sending a person to the ER is the best way to address their needs. Although there is a medical provider on call 24 hours a day, his services are not being used strategically, or the nurses are not trained to recognize certain levels of medical necessity to implement a plan of action. The question then is, are we preventing control to prevent escalation. Are the nurses using their critical thinking skills or are there skills limited to mental health only? The facility do not have such items as a nebulizer to give a nebulizer treatment to an Asthmatic.I feel that some of the MH tech are either scared or feel that they have the ability to run the floor as thou they are in charge. Maybe in some instances because they know the residents especially those that are on a revolving door. Allow the nurse to use her clinical judgement and offer assistance do not just take over the situation and threaten the client with an injection. There should be a limit or time frame from discharge to re-admission otherwise just keep the chart open and say the person is on LOA. The client should not be allowed to walk out the back door go down to CVS and walk in the front. This is not helping. SEPARATE BOYS AND GIRLS, PRESS CHARGES ON THOSE THAT DESTROY PROPERTY

More acute areas need more coverage

Move cleaner place

Unit Improvements Like storage in the older cottagesMore games and cards puzzles for adolescents.I think Nursing pay needs to increase to retain staff.

I think in all departments they should have educational service every 3 months because things evolve and things change. We should learn something new everyday I think a continue education class need to happen for all the apartment especially the MHTI see a lot of time MHT ignore patient. Safety course they will sit instead of interact with the patient. You have good ones and you have one that comes and just sit and eat and use the bathroom

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better pay for all departments (even leaders if needed), more equipment/resources, fix phone treewe are getting better

1 MORE QUALIFIED MED TECHS, THOSE WORKING ON A RELATED COLLEGE DEGREE. 2 CERTIFIED TECHS ON THE GERI UNIT. 3 INPATIENT CD COUNSELORS TO DO REHAB ALONG WITH DETOX. 4 BETTER DIAGNOSIS AT ADMISSION TO MATCH CLINICAL AND BE BILLABLE DIAGNOSIS. 5 THERE IS AN AIR-CONDITIONING LEAK IN THE CEILING OF OUR OFFICE