I let the office know months in advance before move in, but was cooperative with the lease takeover process. I informed them of potential candidates, but they turned out to be lease takeover scams when I refused to send them money. I have continued my efforts to find someone to takeover my lease despite the office's refusal to relet the unit. I have never taken possession of this unit or collected keys, which I informed them about before the move in date on multiple occasions. I live in another state and chose this apartment, which was marketed for UD students, when I was a UD student, which I am no longer. I have since moved unexpectedly and will not be taking possession of this unit due to a multitude of reasons.

I am disputing the 1,553.30 dollar turn damage fee for the front door. The front door and its locking/hinge mechanism had been malfunctioning for an extended period of time. This was an ongoing issue during our tenancy that repeatedly prevented us from being able to properly open the door and enter the apartment from the outside. I have dated text messages between my roommates and me documenting multiple instances in which we were unable to get into the apartment and had to ask someone inside to open the door for us. On the day the damage occurred, the already-malfunctioning door became stuck and prevented me from entering my apartment. The resulting damage occurred while I was attempting to regain access to the apartment because the door was not functioning properly. For this reason, I dispute being held responsible for the full cost associated with a door that had a documented pre-existing problem. I also dispute the amount of $1,553.30. The FMO identifies the charge only as “Broken Front Door”, despite the door currently being fully functional, and does not provide a breakdown explaining how this amount was calculated. I am requesting documentation supporting this charge, including the repair/replacement invoice or estimate and any maintenance or inspection records concerning the door during our tenancy.

socem manager Dijon confirmed that late fee waiver for august month to the extent of $48.25 is waived. however I am not seeing the money back in my bank account credited . please review and confirm the payment waived or mail a check to myaddress424 rosenberger drivemiddletowndelaware - 19709

Please see emails on Aug 11 and 12th with request of bill for door and labor fees. Also Rittenhouse was aware of this during the first lease but chose to fix it after move out of second lease with 3 of the 4 original tenants.

3-401 Bathroom C& DDo not understand what the picture is? Is it tooth paste that can simply be wiped off? Is it a hook to hang a towel that can easily be taken off? It is definitely not damage or something that we should be charged a $50 fine.

One of the photos of the shower was part of the refund deduction because there were shelf stickers still on the wall. I have photo proof from August 17th (the day that my roommate moved in) that those shelf stickers were left from the last people who used this bathroom. We did not want to take it off because those stickers cause a lot of damage to remove that we did not want to be liable for.

Aaron did not leave any trash in apartment 201. Aaron moved out on Monday, May 18, 2026. He and I walked through the apartment together with Mareeka so that she could see that Aaron's room was empty and clean. All of Aaron's possessions had been removed from apartment 201. That same day, Aaron gave to Mareeka his key to the apartment and his key to bedroom B. The items in the attached pictures are not Aaron's.We believe these few items were purposely left behind by Luke Fisch-Willemin. He was the only occupant who continued to live in apartment 201 through the end of July 2026. Luke stole from my son, Aaron, and the other two lessees and he is stealing $8.33 from us now.

On Saturday, July 25, we did a final move-out and cleaning of the apartment. Upon arrival at approximately 12pm, we went to the office to request touch-up paint, so we could touch-up any spackled areas on the walls, as instructed in the lease. The employee at the front desk told us that we did not have to paint, just spackle. I asked about the instructions from the lease, stating that we needed to complete paint touch-ups with paint provided by Rittenhouse, and she assured me we did not have to do that, and would not incur any charges. We completed the spackle work as instructed, but of course now we do, in fact, have painting charges on the Financial Move-Out Statement. The areas were minor nail holes, and in no way warrant the charges incurred on the statement. Additionally, if the Rittenhouse office employee had honored our request for touch-up paint, we would not be having this issue. We are requesting that those charges be removed from our statement.

my son moved out at the end of last year because I felt the building was not safe after he had extensive damage to his building/room after a storm. I communicated with the manager that I was not paying for a lease of an apartment that was unsafe.n

Hello,I hope you're doing well.I recently noticed that the same floor plan I have leased for the upcoming leasing year is currently being advertised on the Rittenhouse website at a significantly lower rate than what I will be paying. My renewal rate increased from $1,190 to $1,220 per month, while the same unit is currently listed for $799 per month.Given this difference, I was wondering if it would be possible to revisit the terms of my renewal lease to better reflect the rate that is currently being advertised. I enjoy living at Rittenhouse and would appreciate your consideration.Thank you for your time, and I look forward to hearing from you.Best,Mason Parker