Staff was amazing

I viewed 8 different apartment communities, and Rivair was the nicest one of them all. Nathalia was extremely thorough in the tour she gave me, and I appreciated being able to see multiple apartments at Rivair so that I could pick the unit that fit me best. I love the designs of the apartments, which make them feel more like luxury condos than apartments. The full size washer/dryer is appreciated. This complex also has the nicest looking fitness center, and a luxurious rooftop heated saltwater pool. Being able to lease a second parking spot was also a requirement for me. I will also say, the 4 weeks free and the lock and lease incentives sealed the deal for me, and I’m excited to live in a brand new home that has never been lived in before!

The tour was very detailed and covered everything that we needed and were interested in.

Rafael is the best representative in San Diego, definitely incredible asset for the Rivier apt complex. Clean beautiful brand new apts, open areas, pool gym and views.

My tour guide / leasing assistant Rafael was great, made an amazing tour.

Leasing Agent was professional, informative, and super nice! She answered all of our questions and made us feel comfortable.

Rafael is amazing very welcoming

https://www.homebody.com/products/rent-reportingI rated 8 because it was almost perfect, minus a few little things that could improve.What could have made it perfect is matching another local offer: one month free credit applies to tenant's general ledger, and thus, can be "applied towards utilities."And upon leaving, the "leftover" (from the one free month) returns back to the tenant (along with the cleaning deposit).This "move in offer" includes the optional subscription to the link above, which reports timely rent to credit bureaus, improving renter's credit score.Also, they have a strict "non-smoking policy" (this includes banning medical marijuana, requiring another medical alternative), and are opting for this under "federal law."I was really hoping Rivair apartments would match this offer, so I can move in Dec 8. I have a HCV, which translates to, guaranteed rent for your business. I am a very peaceful and clean tenant. I don't smoke, drink, do drugs, party. I am not noisy, I don't have guests (unless they're workers), I keep to myself, and I follow all the rules. Therefore, I know we would do really well together.Besides that, all I can think of is, the answering system's quality (perhaps their mutual access to accurate updates) could improve.For ex, my worker and I agreed her availability was only a couple of times during a certain week, so I scheduled us. Later, a Black woman (forgot name) said it was non-existent, and, when asked about what happened, she said the person who scheduled it put down as tomorrow's appointment using a past date (didn't explain further).My worker is now completely booked and preparing to go on vacation. This created a delay in my decision-making and application, since I was really needing her take on the two offers, and we had already seen the first one.(This was not the HCV worker, but the case manager worker who coordinates with the HCV worker to ensure accuracy and efficiency). Later, someone said the two systems might not be updating correctly.Other than that, I loved everything else about Rivair. I especially liked that Rafael has a humble and happy personality, besides being very approachable to ask questions. I assume this survey is specifically asking about Rafael as the leasing agent, so I will answer it accordingly. Thank you!

Was really nice and the host did very well. Respect is a good respect. She was professional and info the price was little over budget for long term rental we wanted short term lease that u don’t offer unfortunately

Rafael was great - took his time and didn't make us feel rushed at all. The amenities were lovely and we were shown several options