You have ideal location location for e, and also you have the unit configuration I need.

Too many automated spam text messages. No guided tour offered. Most of the amenities were under renovation. Fob provided didn’t open one of the exterior doors in path I was sent. Property looked run down/cluttered, and yet expensively priced.

Very friendly leasing officeClear guidance am very helpful

Consistent leasing problems throughout entire leasing process. Lack of clear communications. Terrible management. Constant unsafe elevator conditions. Disgusting apartment cleanliness at move in. Disgusting lack of upkeep in trash rooms.

There is a consistent lack of prioritization of critical issues that directly impact residents, including securing an enforceable and safe package room, maintaining a functioning elevator, and providing clear, timely communication about maintenance timelines and updates. Given the rent being charged, the quality of the appliances is unacceptably low. While I understand the complexity of managing a large apartment complex, that does not justify delayed maintenance requests or temporary “band-aid” fixes that fail to resolve underlying problems.Upon move-in, we were also required to deep clean the apartment despite being told it had already been cleaned. There were sticky residues on the walls, heavy dust throughout the unit, and visible nicks and holes that we had to repair ourselves. Most concerning, however, is how residents are treated when bringing these issues to the leasing office. Requests for help are often met with passive-aggressive or dismissive responses, with responsibility shifted onto residents for problems such as stolen packages from a locked package room, lack of communication around building maintenance, or stolen bicycles from secured storage. Rather than support or accountability, these interactions are consistently hostile and unhelpful.

Management is absolutely horrendous. They don’t know anything and will hide behind the monitors when you walk into the office in order to try and avoid you, will constantly give out wrong information, wont handle any serious requests, ignores tenants’ concerns, and treats tenants with disrespect. Shameful.

I haven't seen the grounds yet and filling out an application action on line isn't working.

Maintenance guy was great. Ana was great. Other lady was great. Guy that worked in the office was highly unprofessional. Him, mixed with the ant infestation I dealt with all year and elevators constantly breaking is why I left.

Very pleasant experience with the leasing agent

I like it