We reserved by phone, followed by complete reservation at the time of arrival.We booked for a 3 night stay, however this was miscommunicated and only a 2 day booking was registered. As seniors we did not catch this error by e-mail, where as at the time of registration a hard copy of the dates required would have been instantly apparent. On the morning of the 3rd day we went off early touring, only to be surprised with a phone call that we needed to vacate the site promptly.This ended our stay abruptly having to leave Whistler to find new accommodation for that night.

The parking lot for the tents is a complete mess. People are parking sideways, while others leave huge gaps between vehicles, which means fewer parking spaces for everyone, especially on busy days. A few simple parking lines would make a big difference, keep everything organized, and help everyone park more efficiently.

Our site was facing a construction debris lot, including dumpster. It should have a visual barrier like a small fence to block it. In addition staff would congregate there, smoking weed.

Please put up a secure password protected Wifi. A lots of devices in the RV will not connect to wifi with out password due to security protocols. We then have to pay for Starlink so our Wifi heaters can me remote monitored during the winter.

We love Riverside.Remove the fire pits- they are too close to the parking pads.Mow the lawn between sites and at front entrance to sites. It would look much nicer and get rid of bugs.

Do not allow smoking, especially marijuana. Unpleasant smell plus a fire hazard.

Can’t think of anything to add everything was great

A pool would be nice

We have been stating at Riverside for many years. We come up with a group of friends and they are always hellpful with getting us together and with the ability to book for the following year and the same site.We always have a great time and we really enjoy the campground.

The dump station usage from the upper campground is a gong show. Travel trailer + truck is over 50 feet. Dump station is on the wrong side when leaving upper campground. Exit out of station with long trailer and truck is not user friendly at all. Nevermind turn around is not possible with out either going back into the campground and going around or making a multi point turn in the lot that is if there isn’t too many vehicles parked in it.