Communications are often wrong or after the fact. Elevators, heat and hot water are often cut or problematic. Handymen are knowledgeable, respectful and always friendly.

Cela fait plus de 28 ans que je demeure dans ce complexe. L'équipe administrative de Minto aux Appartements Rockhill est trop jeune, peu ou pas expérimentée en plus d'avoir des réactions immatures et brusques avec les locataires. Cela se reflète dans nos services qui sont réduits à répétitions alors que Minto nous propose des augmentations au-dessus de la limite proposée par la Régie du logement. Les enjeux sérieux de réparation nous sont toujours transmis à la dernière minute, nous prenant en otage. Lorsque la situation devient parfois inacceptable et que les règles en matière de location du C.c.Q. ne sont plus respectés, le directeur général de l'établissement actuel est injoignable ignore totalement nos plaintes répétées. Il est difficile ensuite de suggérer à nos amis ou parents de venir y vivre.

The administration really improved a lot since minto took over, better communication and a faster response when we had any problems that needed fixing so nothing to say about that.However some problems still remained such as the elevators having a lot of technical problems, tenants smoking weed inside their apartments and around the building making it sometimes impossible to have the windows opened on the lower floors.Overall those years were pleasant, special mention to Mr Jacquopo who always were available when I had any problems with thé apartments and to the Rockhill's technical team who always were professionnal and polite

HiI would like when someone is coming to do a reparation and telling us we will change the door.I will like to have a confirmation by mail that they received the informatiom and proceeding the request..rather than doing this

Entretien des parties communes défectueux, moquette des couloirs très sales, jamais remplacées.Ascenseurs du B souvent en panne…

This review or survey is regarding my noise complaint which i raisedDespite multiple calls and emails , security person also visited no efforts taken to check from where that noise coming from and to resolve it.

Non

Entretien médiocre

It has been a month since my bathroom sink is blocked. The plumber came and could not solve the problem. Pipes need to be changed. So far I have not received any updates. I am just wondering whether it is taken care of.

The buzzer should be set as of the move in date.Cabinet doors in the kitchen should be fixed.Renovations should have been completed prior to the move.The glass wall is falling and is a danger.The front entrance into the building is faulty and anyone can get in.