The ev technician was not working on the day I brought in my ev. I was told they tried to leave me a message but I did not receive it. Why was I not sent an email or text? I did receive an email the day before confirming my appointment so why was that sent if the technician doesn’t work on Saturday. Additionally, the service advisor Matt Miller seemed irritated and annoyed when I had arrived and failed to notify me for over 90 minutes as to the diagnosis of my issue. In fact, I walked into the garage and spoke to the technician myself to get an update. In the end, my problem was not resolved. All the warning lights came back on my way home. I was told a sensor was ordered to address one of the issues but I’m still waiting to hear as to when it will arrive. In the meantime, I made an appointment with another dealer who immediately diagnosed the problem. Parts were ordered which arrived the next day and I’m hoping my issues have been resolved.