He listened well to the issues and my explanation of how the pain slightly changed since an injection when the pain returned. He was great at explaining next options as well as what happens if an injection in different spot doesn't help.

Excellent

Ross and the nursing staff was very nice, professional and ensure all my questions were answered.

Very knowledgeable and helpful. Ross took the time to diagnose my issue and point me to the treatment I needed quickly Highly recommend.

The check in experience with the kiosks at OSP is awful. The kiosk for Neuroscience shouldn’t be on the same table with the ThedaCare kiosks, it’s just confusing. After check in on the kiosk, there is no prompt telling you to go to the 3rd floor so you would assume you just sit in the waiting room behind the kiosk table. If I’ve never been to the location, how would I know any of this? The greeters should not make it feel like the check in process is intuitive.

Made me feel comfortable and explained everything I needed to know before he discharged me.

He listened and came up with a game plan I am comfortable with !

Excellent patient focus

X

Great service