Wash was not performed.I chatted with service manager Justin and he was very accommodating to talking through a service question I had.Invoice was not calculated correctly.Parts and service prices tend to be on the high side, so I tend to use the service department for more specialized, model-specific things.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
A good place to go if you need maintenance or oil change, staff are nice
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Rob and Josh was great!The dealership went above and beyond
Verified User
•
Feb 9, 2026
4.0/5
4.0/5
The service adviser was nice to explain to me what will be done if I don’t work well inform me of a charge for vehicle service. I appreciate him letting me know before any work was doneClean and friendly environment
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Very professional and committed to keeping my car in perfect condition.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Mr. Nabeel explained each step of my visit in detail and also explained details about the next maintenance service. The service was clean and fast, as usual. RD Mitsubishi is the best place to keep your car in good condition.I rated a 10 because the entire experience was smooth and professional. The team was friendly, helpful, and made the process easy. I would definitely recommend Russ Darrow Mitsubishi to friends and family!
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Josh was amazing. We drove an hour and a half to pick up a vehicle. The finance department got us in and out. Our sales person was courteous and kept things moving along. This is our second vehicle from this dealership. We are very pleased.Very courteous customer service our sales person was amazing. Josh did a great job.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
the actual service was not great. Mitsi could be a low cost Japanes alternative but the service in MKE is horribleit took a while because mitsu is shit. we needed to send core in for failed touch screen. then it didn't work after repaira real dumpthe pair was incompletetry harder. Mitsi motors sucks these daysthe service managers are awesome-they should work for Lexus
Wash was not performed.I chatted with service manager Justin and he was very accommodating to talking through a service question I had.Invoice was not calculated correctly.Parts and service prices tend to be on the high side, so I tend to use the service department for more specialized, model-specific things.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
A good place to go if you need maintenance or oil change, staff are nice
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Rob and Josh was great!The dealership went above and beyond
Verified User
•
Feb 9, 2026
4.0/5
4.0/5
The service adviser was nice to explain to me what will be done if I don’t work well inform me of a charge for vehicle service. I appreciate him letting me know before any work was doneClean and friendly environment
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Very professional and committed to keeping my car in perfect condition.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Mr. Nabeel explained each step of my visit in detail and also explained details about the next maintenance service. The service was clean and fast, as usual. RD Mitsubishi is the best place to keep your car in good condition.I rated a 10 because the entire experience was smooth and professional. The team was friendly, helpful, and made the process easy. I would definitely recommend Russ Darrow Mitsubishi to friends and family!
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Josh was amazing. We drove an hour and a half to pick up a vehicle. The finance department got us in and out. Our sales person was courteous and kept things moving along. This is our second vehicle from this dealership. We are very pleased.Very courteous customer service our sales person was amazing. Josh did a great job.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
the actual service was not great. Mitsi could be a low cost Japanes alternative but the service in MKE is horribleit took a while because mitsu is shit. we needed to send core in for failed touch screen. then it didn't work after repaira real dumpthe pair was incompletetry harder. Mitsi motors sucks these daysthe service managers are awesome-they should work for Lexus