Mr. Nabeel explained each step of my visit in detail and also explained details about the next maintenance service. The service was clean and fast, as usual. RD Mitsubishi is the best place to keep your car in good condition.I rated a 10 because the entire experience was smooth and professional. The team was friendly, helpful, and made the process easy. I would definitely recommend Russ Darrow Mitsubishi to friends and family!

They take great care of my car.

Just keep smiling ,that smile will always mean a lot because it warm my heart and made me very comfortableOutstanding customer service, very professional and very nice and clean ,I love how everyone had a smile on there face when I come in the door .left very satisfied and happy

Colin was great help during the process and all of the staff were friendly and helpful.Friendly staff

The temperature was 17 degree outside and I spent 35 minutes in your lot looking over your vehicles. And at no time did any of your sales people come out and offer any assistance. But I once I entered the dealership I was immediately approached by 2 of your sales people that I rejected, because that meant they watched me in the cold while they remained warm inside the dealership. I was then assigned a gentleman named Joshua who served me and completed the transaction, and I was satisfied completelyUnfortunately the Government shutdown affected my credit score, and as a continuous customer that should have been taken into account when the interest rate was being appliedI am a repeat customer and I'm happy with your product

Wait area is minimal and not always cleanMy car was towed to the dealership at night. First thing in the morning, the service manager located the vehicle, and immediately brought it inside to start identifying the problem. He kept me informed of progress and was able to complete the repair that day. It was excellent service.

Have a bilingual (Spanish/English) sales professional available.Always room toThere are no perfect scoreNever give a perfect score, there is always room to improve.

The vehicle was installed with travel voice announcement and when your technicians installed the new updates that feature was lostI'll be backOne of my vehicle issues still remains unsolved

I bought my last 3 Mitsubishi Outlanders at this dealership and knew this is where I wanted to go when my last vehicle was totaled in an accident. Even though I am 1.45 hours away now, the dealership was able to deliver my vehicle to me in a timely manner. I really appreciate how helpful and friendly they have been over the years. I've been to a lot of dealerships and this one remains my favorite and where I feel the most comfortable. I know they will help me and get me the car I want without hassle.I really like the trust the people that work here. The Sales and Service teams are helpful and knowledgeable. The staff is friendly and I feel like they have their customers' best interest in mind

They were prompt, knowledgeable, quick, easy to work with and friendly