Wait area is minimal and not always cleanMy car was towed to the dealership at night. First thing in the morning, the service manager located the vehicle, and immediately brought it inside to start identifying the problem. He kept me informed of progress and was able to complete the repair that day. It was excellent service.
Verified User
•
Jan 2, 2026
4.0/5
4.0/5
Have a bilingual (Spanish/English) sales professional available.Always room toThere are no perfect scoreNever give a perfect score, there is always room to improve.
Verified User
•
Jan 1, 2026
3.0/5
3.0/5
The vehicle was installed with travel voice announcement and when your technicians installed the new updates that feature was lostI'll be backOne of my vehicle issues still remains unsolved
Verified User
•
Dec 28, 2025
5.0/5
5.0/5
I bought my last 3 Mitsubishi Outlanders at this dealership and knew this is where I wanted to go when my last vehicle was totaled in an accident. Even though I am 1.45 hours away now, the dealership was able to deliver my vehicle to me in a timely manner. I really appreciate how helpful and friendly they have been over the years. I've been to a lot of dealerships and this one remains my favorite and where I feel the most comfortable. I know they will help me and get me the car I want without hassle.I really like the trust the people that work here. The Sales and Service teams are helpful and knowledgeable. The staff is friendly and I feel like they have their customers' best interest in mind
Verified User
•
Dec 28, 2025
5.0/5
5.0/5
They were prompt, knowledgeable, quick, easy to work with and friendly
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
I liked the video they sent me of the inspectionFast, friendly service staff
Verified User
•
Dec 19, 2025
1.0/5
1.0/5
The whole experience sucked!Horrible!
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
I got schedule for my oil change the same day that i call. Good and fast service
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Fast service
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
I feel confident that Russ Darrow Mitsubishi is doing everything to keep me on the roadPerfect in every way.
Wait area is minimal and not always cleanMy car was towed to the dealership at night. First thing in the morning, the service manager located the vehicle, and immediately brought it inside to start identifying the problem. He kept me informed of progress and was able to complete the repair that day. It was excellent service.
Verified User
•
Jan 2, 2026
4.0/5
4.0/5
Have a bilingual (Spanish/English) sales professional available.Always room toThere are no perfect scoreNever give a perfect score, there is always room to improve.
Verified User
•
Jan 1, 2026
3.0/5
3.0/5
The vehicle was installed with travel voice announcement and when your technicians installed the new updates that feature was lostI'll be backOne of my vehicle issues still remains unsolved
Verified User
•
Dec 28, 2025
5.0/5
5.0/5
I bought my last 3 Mitsubishi Outlanders at this dealership and knew this is where I wanted to go when my last vehicle was totaled in an accident. Even though I am 1.45 hours away now, the dealership was able to deliver my vehicle to me in a timely manner. I really appreciate how helpful and friendly they have been over the years. I've been to a lot of dealerships and this one remains my favorite and where I feel the most comfortable. I know they will help me and get me the car I want without hassle.I really like the trust the people that work here. The Sales and Service teams are helpful and knowledgeable. The staff is friendly and I feel like they have their customers' best interest in mind
Verified User
•
Dec 28, 2025
5.0/5
5.0/5
They were prompt, knowledgeable, quick, easy to work with and friendly
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
I liked the video they sent me of the inspectionFast, friendly service staff
Verified User
•
Dec 19, 2025
1.0/5
1.0/5
The whole experience sucked!Horrible!
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
I got schedule for my oil change the same day that i call. Good and fast service
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Fast service
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
I feel confident that Russ Darrow Mitsubishi is doing everything to keep me on the roadPerfect in every way.