In addition to his skills to repair, he was kind, polite, friendly and accommodating.

When I moved here I was thinking and hoping this would be my forever home. I will be here for 5 years in December. There have been a lot of changes and things I did not think I’d have to deal with. I truly believed, when I signed my lease and moved in, that I would be treated with respect, dignity and fairness. I have not always had that experience.