San Jose Mitsubishi
4.1/5
4.1 /5
62 Verified Reviews
3396 Stevens Creek Blvd, San Jose, CA 95117, US
(408) 300-9000
62 Verified Reviews
5.0/5
5.0 /5
Just approachable smile with your. Customer...😊Fast and approachable staff

3.0/5
3.0 /5
Would be better if service dept was open on Fridays

5.0/5
5.0 /5
Alex is great to work with.Alex is very helpful even though he was supposed to have lunch, he helped us check in first.

2.0/5
2.0 /5
Please open up on Sat so we don't have to take the day off .Need more service staff .Work was delayed due to shortage of staff.Add 3-4 more service techs to work on cars.New guy , Alex , was very helpful and courteous. He printed work summary and explained other issues wich could be taken care of later. Also ordered part for a defect under warranty.Was told to wait inside . Took about 20 mins for the service rep to show up .I was told there were 5 cars ahead of me and only 1 tech guy for the jobs .

1.0/5
1.0 /5
The additional recommended service was already in the checklistMulti point inspection was already on the initial list, but they added it during process which is sound confusingI like my service advisor last time. He thoroughly explained everything and gave me the best optionsDidn’t the service that was did at all

1.0/5
1.0 /5
Pesimo servicio este señor Alex administrador del taller donde tengo mi carro donde cobran casi 5mil dĂłlares y mi carro aĂșn no lo arreglan que mal servicio

2.0/5
2.0 /5
only technician. Took me 6 hours for oil change even I have scheduled appointment.waiting is too long. from beginning to end.

3.0/5
3.0 /5
I was surprised that I couldn't sit in the break room. I had to eat my breakfast and I didn't want to mess up the waiting area with egg shells and orange peels, so I went into the breakroom. An employee came in and told me to get out. I didn't see a sign that said employees only. Also, the only way to get hot water for tea is via a Keurig machine, which means that the hot water takes like coffee. Not at all good for making tea.

5.0/5
5.0 /5
Your facility staff are willing to help if you needed this guy every approachable with smile helpful when we talked maintenance about my car...Fast approach with smile even they have plenty customers...

5.0/5
5.0 /5
Excellent Service by the Mitsubishi Service TeamExcellent Service